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MS office 2003 file Lock Out issue and the files are in EMC Celerra (NAS) RRS feed

  • Question

  • We are saving the file on NAS EMC VNX and when we try to access the MSOffice file it is throwing the Lockout issue.

    myfile.xlsm is locked for editing by 'domainname\yourname'
    Open 'Read-Only' or click 'Notify' to open read-only and receive notification
    when the document is no longer in use.

    The problem is, nobody else is editing this document, and the identified user ('domainname\yourname') is the name of the current user (the person opening the document right now)!

    This is not "user error", e.g., the same user editing the file from two different computers, or the file being checked out.

    Tuesday, December 3, 2013 1:53 PM

Answers

  • This error typically happens when an entry within the partition table is locked to the current editor.  I see this a lot when people have files open in the background, save thier work and then move on.  Check with the reported user if they've closed it, if not, get it closedm wait 10 minutes and then it's available.

    Another known cause is AntiVirus scans on the fileshare can often cause a file lock.


    Steven Andrews
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    Tuesday, December 3, 2013 3:28 PM
    Answerer