locked
sharing folders, etc. RRS feed

  • Question

  •  

    When I try to open 'my documents' and some other folders, I get blocked.  This is the first time this has happened. I've

    tried using control panel as administrator to reset folder access permissions, but I can't seem to accomplish this.

    could use some help.   thank you, mick

    Monday, August 11, 2008 3:48 PM

Answers

  • Hi Mick,

     

    Do you mean you have no permission to access the folders? Here are solutions to some common problems with accessing files or folders.


    1. I get a message denying access when I try to open a file that someone else created.

     There are two things that you can try:

     

    • Check the permissions of the file or folder the file is saved in. Here's how:
     
    1.  Right-click the file or folder, and then click Properties.
     
    2.  Click the Security tab.
     
    3.  Under Group or user names, click your name to see the permissions you have.

    To open a file, you need to have read permission.
     
     
     
    • Check to see if the file is encrypted. Here's how:

     
    1.  Right-click the file, and then click Properties.
     
    2.  Click the General tab, and then click Advanced.

     

    If the Encrypt contents to secure data check box is selected, you need the certificate that was used to encrypt the file to open it.

     

    You should get the certificate from the person who created the file. For more information, see Import or export certificates and private keys.
     
     

    Encrypting File System (EFS) is not fully supported on Windows Vista Starter, Windows Vista Home Basic, and Windows Vista Home Premium. For those editions of Windows, if you have the encryption key or certificate, you can do the following:

     

    • Open Command Prompt and decrypt files by typing Cipher.exe /d at the command prompt (advanced users).
     
    • Modify an encrypted file.
     
    • Copy an encrypted file as a decrypted file to a hard disk on your computer.
     
    • Import EFS certificates and keys.
     
    • Open Command Prompt and back up EFS certificates and keys by typing Cipher.exe /r at the command prompt (advanced users).
     
     
     
    2. I get a message denying access when I try to open a file that I created using a different user account.


     There are two things that you can try:


    • Check the permissions of the file or folder the file is saved in. Here's how:

     
    1.  Right-click the file or folder, and then click Properties.
     
    2.  Click the Security tab.
     
    3.  Under Group or user names, click your name to see the permissions you have.

    To open a file, you need to have read permission. For more information on permissions, see What are permissions?
     
     
     
    • Check to see if the file is encrypted. Here's how:

     
    1.  Right-click the file, and then click Properties.
     
    2.  Click the General tab, and then click Advanced.

     

    If the Encrypt contents to secure data check box is selected, you need the certificate that was used to encrypt the file to open it.

     

    You should get the certificate from the person who created the file. For more information, see Import or export certificates and private keys.
     
     

    Encrypting File System (EFS) is not fully supported on Windows Vista Starter, Windows Vista Home Basic, and Windows Vista Home Premium. For those editions of Windows, if you have the encryption key or certificate, you can do the following:

     

    • Open Command Prompt and decrypt files by typing Cipher.exe /d at the command prompt (advanced users).
     
    • Modify an encrypted file.
     
    • Copy an encrypted file as a decrypted file to a hard disk on your computer.
     
    • Import EFS certificates and keys.
     
    • Open Command Prompt and back up EFS certificates and keys by typing Cipher.exe /r at the command prompt (advanced users).
     
     
     
    3. I installed a new version of Windows and now I can't open a folder.


     This could occur for the following reasons:

     

    • Some of your user account information has changed, even though your user name and password have not changed. You might be able to resolve the problem by taking ownership of the folder.

     

     To take ownership of a folder


    1.  Right-click the folder that you want to take ownership of, and then click Properties.
     
    2.  Click the Security tab, click Advanced, and then click the Owner tab.
     
    3.  Click Edit.  If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
     
    4.  Click the name of the person you want to give ownership to.
     
    5.  If you want that person to be the owner of files and subfolders in this folder, select the Replace owner on subcontainers and objects check box.
     
    6.  Click OK.
     
     
    Hope it helps.

    Wednesday, August 13, 2008 8:19 AM

All replies

  •  

    Hi,

    What is the exact error that you are getting?

    Monday, August 11, 2008 5:12 PM
  • Hi Mick,

     

    Do you mean you have no permission to access the folders? Here are solutions to some common problems with accessing files or folders.


    1. I get a message denying access when I try to open a file that someone else created.

     There are two things that you can try:

     

    • Check the permissions of the file or folder the file is saved in. Here's how:
     
    1.  Right-click the file or folder, and then click Properties.
     
    2.  Click the Security tab.
     
    3.  Under Group or user names, click your name to see the permissions you have.

    To open a file, you need to have read permission.
     
     
     
    • Check to see if the file is encrypted. Here's how:

     
    1.  Right-click the file, and then click Properties.
     
    2.  Click the General tab, and then click Advanced.

     

    If the Encrypt contents to secure data check box is selected, you need the certificate that was used to encrypt the file to open it.

     

    You should get the certificate from the person who created the file. For more information, see Import or export certificates and private keys.
     
     

    Encrypting File System (EFS) is not fully supported on Windows Vista Starter, Windows Vista Home Basic, and Windows Vista Home Premium. For those editions of Windows, if you have the encryption key or certificate, you can do the following:

     

    • Open Command Prompt and decrypt files by typing Cipher.exe /d at the command prompt (advanced users).
     
    • Modify an encrypted file.
     
    • Copy an encrypted file as a decrypted file to a hard disk on your computer.
     
    • Import EFS certificates and keys.
     
    • Open Command Prompt and back up EFS certificates and keys by typing Cipher.exe /r at the command prompt (advanced users).
     
     
     
    2. I get a message denying access when I try to open a file that I created using a different user account.


     There are two things that you can try:


    • Check the permissions of the file or folder the file is saved in. Here's how:

     
    1.  Right-click the file or folder, and then click Properties.
     
    2.  Click the Security tab.
     
    3.  Under Group or user names, click your name to see the permissions you have.

    To open a file, you need to have read permission. For more information on permissions, see What are permissions?
     
     
     
    • Check to see if the file is encrypted. Here's how:

     
    1.  Right-click the file, and then click Properties.
     
    2.  Click the General tab, and then click Advanced.

     

    If the Encrypt contents to secure data check box is selected, you need the certificate that was used to encrypt the file to open it.

     

    You should get the certificate from the person who created the file. For more information, see Import or export certificates and private keys.
     
     

    Encrypting File System (EFS) is not fully supported on Windows Vista Starter, Windows Vista Home Basic, and Windows Vista Home Premium. For those editions of Windows, if you have the encryption key or certificate, you can do the following:

     

    • Open Command Prompt and decrypt files by typing Cipher.exe /d at the command prompt (advanced users).
     
    • Modify an encrypted file.
     
    • Copy an encrypted file as a decrypted file to a hard disk on your computer.
     
    • Import EFS certificates and keys.
     
    • Open Command Prompt and back up EFS certificates and keys by typing Cipher.exe /r at the command prompt (advanced users).
     
     
     
    3. I installed a new version of Windows and now I can't open a folder.


     This could occur for the following reasons:

     

    • Some of your user account information has changed, even though your user name and password have not changed. You might be able to resolve the problem by taking ownership of the folder.

     

     To take ownership of a folder


    1.  Right-click the folder that you want to take ownership of, and then click Properties.
     
    2.  Click the Security tab, click Advanced, and then click the Owner tab.
     
    3.  Click Edit.  If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
     
    4.  Click the name of the person you want to give ownership to.
     
    5.  If you want that person to be the owner of files and subfolders in this folder, select the Replace owner on subcontainers and objects check box.
     
    6.  Click OK.
     
     
    Hope it helps.

    Wednesday, August 13, 2008 8:19 AM