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Microsoft Office Outlook (2007) has stopped working

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I am running Windows XP and Office 2007. Ever since I installed Windows Updates yesterday, I can no longer open Outlook. I get the same error everytime I try to open. I have tried to open Outlook in safe mode and it will not open (even when holding down the ctrl key). I have run the Detect and Repair utility with no luck. I tried the resetnavpane command and it made no difference. Any help anyone can offer would be greatly appreciated. Make it a great day.

Sunday, July 4, 2010 7:32 PM

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Hi,

What is the error you have received?

Try to check this setting:

Locate Outlook.exe: C:\Program Files\Microsoft Office\Office12
Right-click Outlook.exe, and then click Properties.
On the Compatibility tab, click to clear the Run this program in compatibility mode for check box.
Click OK.

If it still not work, try to use Scanpst.exe to have a try.

Scanpst.exe is installed when you install Outlook. It is located at: drive:\Program Files\Microsoft Office\OFFICE12.

How to use it, refer to this article: http://office.microsoft.com/en-us/outlook-help/scan-and-repair-corrupted-outlook-data-files-HA010075831.aspx
- Marked as answer by Jennifer Zhan Monday, July 12, 2010 1:05 AM
Monday, July 5, 2010 7:07 AM
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Also you can create a new outlook profile to have a try.

How to do this, see here: http://support.microsoft.com/kb/829918
- Marked as answer by Jennifer Zhan Monday, July 12, 2010 1:05 AM
Monday, July 5, 2010 8:28 AM

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1

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Hi,

What is the error you have received?

Try to check this setting:

Locate Outlook.exe: C:\Program Files\Microsoft Office\Office12
Right-click Outlook.exe, and then click Properties.
On the Compatibility tab, click to clear the Run this program in compatibility mode for check box.
Click OK.

If it still not work, try to use Scanpst.exe to have a try.

Scanpst.exe is installed when you install Outlook. It is located at: drive:\Program Files\Microsoft Office\OFFICE12.

How to use it, refer to this article: http://office.microsoft.com/en-us/outlook-help/scan-and-repair-corrupted-outlook-data-files-HA010075831.aspx
- Marked as answer by Jennifer Zhan Monday, July 12, 2010 1:05 AM
Monday, July 5, 2010 7:07 AM
0

Sign in to vote
Also you can create a new outlook profile to have a try.

How to do this, see here: http://support.microsoft.com/kb/829918
- Marked as answer by Jennifer Zhan Monday, July 12, 2010 1:05 AM
Monday, July 5, 2010 8:28 AM