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problems caused by dual operating system RRS feed

  • Question

  • hii  sir
      i am using dual operating systems  such as  windows xp and  vista.suddenly  windows  vista  was  unable to open  the desktop   and was showing that  
    file:ntoskrnl.exe  file  was  missing and  corrupt 
    status:oxc0000098
    windows  xp  was   running succesfully  but  it  was  unable  to open  desktop  for  windows  vista.so how to recover this problem.can anyone  suggest  me  plzz.my mail id is
    saijyothsna.rocket@gmail.com
    • Changed type Andy Song Monday, April 27, 2009 10:57 AM
    Friday, April 17, 2009 3:44 PM

Answers

  • Hi,

      

    According to the problem description, the issue is most likely caused by the corruption of the bootloader; please perform the following steps to narrow down the issue.

     

    Rebuild BCD

    1. Put the Windows Vista installation disc in the disc drive, and then start the computer. 

    2. Press a key when the message indicating "Press any key to boot from CD or DVD …". appears.

    3. Select a language, a time, a currency, and a keyboard or another input method, and then click Next

    4. Click Repair your computer

    5. (Click the operating system that you want to repair), and then click Next

    6. In the System Recovery Options dialog box, click Command Prompt

    7. Type BOOTREC /FIXMBR, and then press ENTER

    8. Type BOOTREC /FIXBOOT, and then press ENTER

    9. Type BOOTREC /REBUILDBCD, and then press ENTER

      

    Use the Windows Recovery Environment (WinRE) to run System Restore

    1. Insert the Windows Vista installation disc into the disc drive, and then start the computer. 

    2. Press a key when the message indicating "Press any key to boot from CD or DVD …". appears.

    3. Select a language, a time and currency, and a keyboard or input method, and then click Next

    4. Click Repair your computer

    5. In the System Recovery Options dialog box, choose the drive of your Windows installation and click Next 

    6. At the System Recovery Options Dialog Box, click on System Restore.

    7. Follow the System Restore Wizard instruction as usual and choose the appropriate restore point.

    8. Click Finish to restore the system.

     

    Startup Repair from the Windows Recovery Environment (WinRE)

    1. Insert the Windows Vista installation disc into the disc drive, and then start the computer. 

    2. Press a key when the message indicating "Press any key to boot from CD or DVD …". appears.

    3. Select a language, a time and currency, and a keyboard or input method, and then click Next

    4. Click Repair your computer

    5. In the System Recovery Options dialog box, choose the drive of your Windows installation and click Next

    6. At the System Recovery Options Dialog Box, click on Repair your computer.

    7. (Click the operating system that you want to repair), and then click Next.

    8. In the System Recovery Options dialog box, click Startup Repair.

     

    Hope it helps!

    Andy

    • Marked as answer by Andy Song Monday, April 27, 2009 10:58 AM
    Monday, April 20, 2009 4:59 AM