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SYMANTEC 12.5 - ERROR 1719: tHE wINDOWS iNSTALLER sERVICE COULD NOT BE ACCESSED RRS feed

  • Question

  • i cannot uninstall repair or reinstall symantec backup exec 125. on this single server 2003 r2 single domain. i keep getting this same message i did try to install other software and i had no problems this is the only one with problem. how can i fix this problem? i can remove force a uninstall and then try installing again. PLEASE HELP!!!!!

     

    THANK YOU

     

    Thursday, November 18, 2010 2:59 AM

Answers

  • Hi,

     

    It seems that there are some issue with Symantec Backup Exec, it is recommend that you contact Symantec to perform the further research.

     

    By the way, I have experience with Symantec antivirus application, the corruption of the application caused a Windows installer issue, the computer worked properly after I cleaned all the Symantec application services manually out of it.

     

     

    Best Regards,

    Vincent Hu

     

    • Proposed as answer by Meinolf Weber Thursday, November 18, 2010 12:07 PM
    • Marked as answer by Vincent Hu Monday, November 22, 2010 5:58 AM
    Thursday, November 18, 2010 5:40 AM