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When I try to activate I get error code 0x80072EE2. This is the second time I have installed Windows 10. The first time I kept getting the same errors with activation and Windows update. Im running 64 bit

    Question

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Validation unsupported OS
    Validation Code: 6
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-DKB77-7M9GH-8HVX7
    Windows Product Key Hash: LVfmE2BrV36Gw1iwVgO5ouTh5Gk=
    Windows Product ID: 00326-10000-00000-AA576
    Windows Product ID Type: 0
    Windows License Type: Unknown
    Windows OS version: N/A, hr=0x8007007a
    ID: {9B026407-DE5A-4FF8-BA9C-4062D6C90179}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 10 Home
    Architecture: 0x00000009
    Build lab: 10240.th1.150819-1946
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 111 Unsupported OS
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics:
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    File Mismatch: C:\WINDOWS\system32\licdll.dll[Hr = 0x80070002]
    File Mismatch: C:\WINDOWS\system32\oembios.bin[Hr = 0x80070002]
    File Mismatch: C:\WINDOWS\system32\oembios.dat[Hr = 0x80070002]
    File Mismatch: C:\WINDOWS\system32\oembios.sig[Hr = 0x80070002]
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{9B026407-DE5A-4FF8-BA9C-4062D6C90179}</UGUID><Version>1.9.0027.0</Version><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-8HVX7</PKey><PID>00326-10000-00000-AA576</PID><PIDType>0</PIDType><SID>S-1-5-21-1035003438-1862858712-1732833633</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP ENVY 15 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Insyde</Manufacturer><Version>F.65</Version><SMBIOSVersion major="2" minor="7"/><Date>20141120000000.000000+000</Date></BIOS><HWID>534F0B00018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>111</Result><Products/><Applications><App Id="01" Version="10" Result="32"/><App Id="02" Version="10" Result="9317588"/><App Id="03" Version="10" Result="33554431"/><App Id="04" Version="10" Result="5181000"/><App Id="05" Version="10" Result="9317560"/><App Id="06" Version="10" Result="5177344"/><App Id="07" Version="10" Result="3"/><App Id="08" Version="10" Result="5953364"/><App Id="09" Version="10" Result="2007358376"/><App Id="0A" Version="10" Result="72"/><App Id="0C" Version="10" Result="5954120"/><App Id="0E" Version="10" Result="34078782"/><App Id="0F" Version="10" Result="5953480"/><App Id="10" Version="10" Result="80"/><App Id="12" Version="10" Result="2"/><App Id="14" Version="10" Result="10"/><App Id="16" Version="10" Result="9319280"/><App Id="17" Version="10" Result="5953380"/><App Id="18" Version="10" Result="2007358136"/><App Id="19" Version="10" Result="5954120"/><App Id="1A" Version="10" Result="62"/><App Id="1B" Version="10" Result="5954008"/><App Id="1C" Version="10" Result="2007346348"/><App Id="1D" Version="10" Result="9319288"/><App Id="1E" Version="10" Result="5953480"/><App Id="1F" Version="10" Result="62"/><App Id="20" Version="10" Result="5954904"/><App Id="21" Version="10" Result="9340800"/><App Id="22" Version="10" Result="2007346483"/><App Id="24" Version="10" Result="5953480"/><App Id="25" Version="10" Result="2007120980"/><App Id="26" Version="10" Result="65536"/><App Id="28" Version="10" Result="34078782"/><App Id="29" Version="10" Result="5953480"/><App Id="2A" Version="10" Result="5898302"/><App Id="2B" Version="10" Result="8"/><App Id="2D" Version="10" Result="9319288"/><App Id="30" Version="10" Result="5953500"/><App Id="31" Version="10" Result="2007556501"/><App Id="32" Version="10" Result="5953588"/><App Id="33" Version="10" Result="6032216"/><App Id="34" Version="10" Result="5953712"/><App Id="35" Version="10" Result="6032192"/><App Id="36" Version="10" Result="6032148"/><App Id="37" Version="10" Result="6032192"/><App Id="39" Version="10" Result="5953616"/><App Id="3A" Version="10" Result="5953540"/><App Id="3B" Version="10" Result="2007556446"/><App Id="3C" Version="10" Result="5953604"/><App Id="3D" Version="10" Result="5964028"/><App Id="3E" Version="10" Result="9"/><App Id="3F" Version="10" Result="5963776"/><App Id="40" Version="10" Result="5969820"/><App Id="42" Version="10" Result="2007343922"/><App Id="43" Version="10" Result="5953628"/><App Id="44" Version="10" Result="5953776"/><App Id="45" Version="10" Result="1952"/><App Id="46" Version="10" Result="5963777"/><App Id="47" Version="10" Result="9"/><App Id="48" Version="10" Result="16"/><App Id="49" Version="10" Result="5971612"/><App Id="4A" Version="10" Result="5971700"/><App Id="4B" Version="10" Result="5953860"/><App Id="4D" Version="10" Result="5953712"/><App Id="4E" Version="10" Result="16898188"/><App Id="4F" Version="10" Result="-194488364"/><App Id="50" Version="10" Result="380"/><App Id="52" Version="10" Result="236"/><App Id="53" Version="10" Result="2"/><App Id="55" Version="10" Result="1507088542"/><App Id="56" Version="10" Result="5953732"/><App Id="57" Version="10" Result="2007342412"/><App Id="58" Version="10" Result="5953860"/><App Id="59" Version="10" Result="5953776"/><App Id="5A" Version="10" Result="5953720"/><App Id="5B" Version="10" Result="5953712"/><App Id="5C" Version="10" Result="2007342802"/><App Id="5E" Version="10" Result="5954076"/><App Id="5F" Version="10" Result="5953960"/><App Id="60" Version="10" Result="2007342538"/><App Id="65" Version="10" Result="1952"/><App Id="66" Version="10" Result="5969820"/><App Id="67" Version="10" Result="2125066240"/><App Id="68" Version="10" Result="24"/><App Id="69" Version="10" Result="3"/><App Id="6B" Version="10" Result="2"/><App Id="6C" Version="10" Result="3"/><App Id="6D" Version="10" Result="2"/><App Id="6E" Version="10" Result="-194488364"/><App Id="6F" Version="10" Result="2125029376"/><App Id="70" Version="10" Result="1"/><App Id="71" Version="10" Result="1507088562"/><App Id="73" Version="10" Result="5953924"/><App Id="74" Version="10" Result="2007341199"/><App Id="75" Version="10" Result="3"/><App Id="77" Version="10" Result="2"/><App Id="78" Version="10" Result="5953860"/><App Id="79" Version="10" Result="5953776"/><App Id="7A" Version="10" Result="5954416"/><App Id="7C" Version="10" Result="2007341296"/><App Id="7E" Version="10" Result="64"/><App Id="8E" Version="10" Result="5954012"/><App Id="90" Version="10" Result="5954008"/><App Id="93" Version="10" Result="1310738"/><App Id="94" Version="10" Result="9419416"/><App Id="97" Version="10" Result="2"/><App Id="9A" Version="10" Result="131072"/><App Id="9B" Version="10" Result="5953912"/><App Id="9C" Version="10" Result="5953912"/><App Id="9D" Version="10" Result="5953912"/><App Id="9E" Version="10" Result="2"/><App Id="9F" Version="10" Result="2"/><App Id="A1" Version="10" Result="1507088714"/><App Id="A2" Version="10" Result="5954292"/><App Id="A3" Version="10" Result="5954416"/><App Id="A4" Version="10" Result="2007345037"/><App Id="A5" Version="10" Result="5954076"/><App Id="A7" Version="10" Result="44"/><App Id="A8" Version="10" Result="5955472"/><App Id="A9" Version="10" Result="9419416"/><App Id="AA" Version="10" Result="2007345151"/><App Id="AB" Version="10" Result="11448"/><App Id="AC" Version="10" Result="1310738"/><App Id="AD" Version="10" Result="9419416"/><App Id="B0" Version="10" Result="9109504"/><App Id="B5" Version="10" Result="5"/><App Id="B9" Version="10" Result="10"/><App Id="BA" Version="10" Result="8388608"/><App Id="BB" Version="10" Result="5954152"/><App Id="BC" Version="10" Result="2007615034"/><App Id="BD" Version="10" Result="9109504"/><App Id="BE" Version="10" Result="5954904"/><App Id="BF" Version="10" Result="-1073741809"/><App Id="C0" Version="10" Result="1507089130"/><App Id="C1" Version="10" Result="5954904"/><App Id="C2" Version="10" Result="2097152"/><App Id="C3" Version="10" Result="5954120"/><App Id="C4" Version="10" Result="5954120"/><App Id="C5" Version="10" Result="5954120"/><App Id="C6" Version="10" Result="32"/><App Id="C7" Version="10" Result="32"/><App Id="C8" Version="10" Result="2007567680"/><App Id="D4" Version="10" Result="3145728"/><App Id="D5" Version="10" Result="9319280"/><App Id="D6" Version="10" Result="680"/><App Id="D7" Version="10" Result="1441814"/><App Id="D8" Version="10" Result="9319328"/><App Id="D9" Version="10" Result="9319280"/><App Id="DB" Version="10" Result="4194366"/><App Id="DC" Version="10" Result="9340800"/><App Id="DD" Version="10" Result="5954904"/><App Id="E3" Version="10" Result="1"/><App Id="E4" Version="10" Result="24"/><App Id="E6" Version="10" Result="5954120"/><App Id="E7" Version="10" Result="64"/><App Id="EE" Version="10" Result="2007342538"/><App Id="F0" Version="10" Result="1"/><App Id="F3" Version="10" Result="5955844"/><App Id="F4" Version="10" Result="5955472"/><App Id="F5" Version="10" Result="5955700"/><App Id="F6" Version="10" Result="5955428"/><App Id="FA" Version="10" Result="1507089374"/><App Id="FB" Version="10" Result="5955016"/><App Id="FC" Version="10" Result="5955040"/><App Id="00" Version="11" Result="5954272"/><App Id="01" Version="11" Result="1"/><App Id="02" Version="11" Result="5958440"/><App Id="03" Versi
    Spsys.log Content: 0x80070002
    Licensing Data-->
    N/A, hr = 0x80070424
    Windows Activation Technologies-->
    N/A
    HWID Data-->
    HWID Hash Current: LAAAAAAAAQABAAEAAQABAAAAAgABAAEAln2yZuRWzrx2hhAC1ALkmaIVlmM=
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      DBGP   HPQOEM  1960   
      MCFG   HPQOEM  1960   
      FACP   HPQOEM  SLIC-MPC
      APIC   HPQOEM  1960   
      BOOT   HPQOEM  1960   
      HPET   HPQOEM  1960   
      FPDT   HPQOEM  1960   
      UEFI   HPQOEM  1960   
      ASF!   HPQOEM  1960   
      SSDT   HPQOEM  1960   
      SSDT   HPQOEM  1960   
      ASPT   HPQOEM  1960   
      MSDM   HPQOEM  SLIC-MPC
      SSDT   HPQOEM  1960   
      SSDT   HPQOEM  1960   
      BGRT   HPQOEM  1960   
    Monday, September 7, 2015 8:04 PM

Answers

  • Hi,

    I have test to run Microsoft Genuine Advanced Diagnostic tool in our Windows 10
    machine. We find WGA unsupported the Windows 10.

    You would better use the correct product key which correspond to the Windows
    version to install Windows. If you doesn’t have the product key, please
    purchase it from official.  

    If you are sure that the product key is trust, we infer the reason for the error
    message “0x80072EE2” is network issue, and we suggest that you can attempt to
    activate Windows by telephone.

    http://windows.microsoft.com/en-us/windows/activate-windows#1TC=windows-7

    Best Regards

    Simon  



    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.


    Thursday, September 10, 2015 6:09 AM
    Moderator

All replies

  • This post is a duplicate copy of 

    https://social.technet.microsoft.com/Forums/en-US/6ce9625e-317b-4705-92ab-f5f7db1dbd25/when-i-try-to-activate-i-get-error-code-0x80072ee2-this-is-the-second-time-i-have-installed-windows?forum=w7itprogeneral

    Kindly follow the above link for updates.


    Balaji Kundalam

    Wednesday, September 9, 2015 4:10 AM
  • Hi,

    I have test to run Microsoft Genuine Advanced Diagnostic tool in our Windows 10
    machine. We find WGA unsupported the Windows 10.

    You would better use the correct product key which correspond to the Windows
    version to install Windows. If you doesn’t have the product key, please
    purchase it from official.  

    If you are sure that the product key is trust, we infer the reason for the error
    message “0x80072EE2” is network issue, and we suggest that you can attempt to
    activate Windows by telephone.

    http://windows.microsoft.com/en-us/windows/activate-windows#1TC=windows-7

    Best Regards

    Simon  



    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.


    Thursday, September 10, 2015 6:09 AM
    Moderator