locked
Screen turns black while playing games :( !!! RRS feed

  • Question

  • Hi, it's me again,

    Now since I passed those BSOD (thanks to ZigZag team, u guys are amazing!), I recently got bigger issue: whenever I played a game for 5-10 mins, the monitor turns black while the laptop still functioning (sounds, the processing light bar ...). If I close the lap down or put it to sleep, it will restore the screen. I can still watch movies, exploring website and other normal activities but whenever playin' games it turns black. I have tested the temp. When the comp in normal mode, the GPU will be 57 ~ 61 Census degree, when the last time it went off, the test recorded GPU's temp will be around 71~75 Census degree. Any ideas what happened? 

    My lap: Asus G73JH

    CPU: Intel Core i7 ~ 1.6 Ghz Turbo-boost ~ 2.8 Ghz

    RAM: 6GB

    HDD: 500GB Seagate SATA

    GPU: ATI Radeon Mobility 5870

    Windows: Win 7 Home Premium 64 bit

    Wednesday, March 27, 2013 8:24 AM

Answers

  • Please check if your graphic card supports the game. If so, please delete the driver from Device Manager, and install the latest one from ATI website.

    Niki Han
    TechNet Community Support

    • Marked as answer by Niki Han Wednesday, April 3, 2013 9:02 AM
    Thursday, March 28, 2013 6:10 AM