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Exchange 2013 UM service wont start RRS feed

  • Question

  • Hi Ive installed Exchange 2013 sp1 and mailbox and CAS roles on one W2008 server but now I cannot get the UM service to start.

    This is the error I receive.

    The Microsoft Exchange Unified Messaging service wasn't able to start. More information: "Microsoft.Exchange.UM.UMCore.UMServiceBaseException: The Microsoft Exchange Unified Messaging service encountered an error. The Microsoft Exchange Unified Messaging service can't create a worker process because SIP ports ("5065" or "5067") are unavailable. 

       at Microsoft.Exchange.UM.UMService.WorkerProcessManager.OnWorkerExited(WorkerInstance workerInstance, Boolean resetRequested, Boolean fatalError)

       at Microsoft.Exchange.UM.UMService.WorkerInstance.MonitorResetHandle(Object stateinfo)

       at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

       at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

       at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()

       at System.Threading.ThreadPoolWorkQueue.Dispatch()"

    Friday, September 13, 2013 8:10 AM