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Blue Screen Error message on windows 7 enterprise RRS feed

  • Question

  • Hi Guys,

    My dell d630 laptop running windows 7 enterprise crashes often and restarts displaying a "blue screen error" message. Please see details below. Appreciate any help from your end. Thanks.

    Problem signature:

    Problem Event Name:     BlueScreen
    OS Version:         6.1.7601.2.1.0.256.4
    Locale ID:         3081

    Additional information about the problem:

      BCCode: 19
      BCP1: 0000000000000003
      BCP2: FFFFF880009CD040
      BCP3: FFFFF880009CD040
      BCP4: 006F8C9C00FFFFFF
      OS Version: 6_1_7601
      Service Pack: 1_0
      Product: 256_1

    Files that help describe the problem:

      C:\Windows\Minidump\070511-16317-01.dmp

    Tuesday, July 12, 2011 5:10 AM

Answers

  • Bug Check Code 0x19: http://msdn.microsoft.com/en-us/library/ff557389(v=VS.85).aspx

    You have to use Driver Verifier to determine the faulty driver.

    Start by updating all possible drivers. You can also contact Microsoft CSS.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
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    • Marked as answer by Leo Huang Wednesday, July 20, 2011 9:44 AM
    Tuesday, July 12, 2011 10:04 PM