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offline files not connecting RRS feed

  • Question

  • Has anybody come across this error:

    "This folder is offline because of a network disconnection or unavailable shared folder"

    Friday, January 5, 2018 10:06 PM

All replies

  • Hi,

    I guess that the folder is in a network drive (shared folder) and that the drive is disconnected from network.
    If this is correct, please try:
    (read <something> according to your environment)

    (1) run cmd.exe (command prompt) with administrator privilege
    (2) type "net use <drive letter>: /delete" and [Enter]
    (3) type "net use <drive letter>: \\<network computer name>\<shared folder name>" and [Enter]

    If my guess is not correct, please provide more details about your issue, especially about the folder.

    Regards,

    Ashidacchi

    Saturday, January 6, 2018 6:50 AM