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DPM 2012 Agent installation issue RRS feed

  • Question

  • I have SCDPM 2012 RTM installed on my machine and whenever I try to install the agent remotely , DPM services stops and installation stucks at 1 percentage,


    Mohan Kumar.

    Sunday, September 16, 2012 3:41 PM

All replies

  • Hi

    If you try manually installing the agent and run the SetDPMServer command does it do the same thing?

    Do you logs files or event viewer give any errors?

    Sunday, September 16, 2012 5:43 PM
  • Hi universemohan!

    I had the same issue. I had previously installed DPM 2010. I resolved the issue with the following steps:

    1) Uninstall all previus agents from all your servers that you want protect (i you have another agent installed).

    2) Copy to them the setup folder for DPM Agent. In your DPM Server, you will find it from "x:\Program Files\Microsoft System Center 2012\DPM\DPM\ProtectionAgents\RA\"

    3) In your servers or PC that you want protect, when you will install the Agents, run (like DareDevil57 said) the following command:
     

    DpmAgentInstaller_x64.exe <DPMServerName>

    http://technet.microsoft.com/en-us/library/hh757789.aspx

    4) In your DPM Server, attach an agent (not install).

    Hope It will help you!!


    Pablo Ariel Di Loreto
    IT Consultant

    This posting is provided "AS IS" with no warranties and confers no rights! Always test ANY suggestion in a test environment before implementing!

    Monday, September 17, 2012 12:26 AM
  • hi Both,

    Yes I tried both the options mentioned but still I am facing the same issue. My Agent Co-ordinator service in DPM Master server goes stopped mode frequently. Below are the errors.

    + System

      - Provider

       [ Name]  Service Control Manager
       [ Guid]  {555908d1-a6d7-4695-8e1e-26931d2012f4}
       [ EventSourceName]  Service Control Manager
     
      - EventID 7036

       [ Qualifiers]  16384
     
       Version 0
     
       Level 4
     
       Task 0
     
       Opcode 0
     
       Keywords 0x8080000000000000
     
      - TimeCreated

       [ SystemTime]  2012-09-17T09:17:10.071569200Z
     
       EventRecordID 86366
     
       Correlation
     
      - Execution

       [ ProcessID]  588
       [ ThreadID]  8352
     
       Channel System
     
       Computer NG171TDHYSCDPM1.rmgp.royalmailgroup.net
     
       Security

    - EventData

      param1 DPM Agent Coordinator
      param2 stopped
       440050004D00410043002F0031000000


    --------------------------------------------------------------------------------

    Binary data:


    In Words

    0000: 00500044 0041004D 002F0043 00000031


    In Bytes

    0000: 44 00 50 00 4D 00 41 00   D.P.M.A.
    0008: 43 00 2F 00 31 00 00 00   C./.1...

     

    + System

      - Provider

       [ Name]  Service Control Manager
       [ Guid]  {555908d1-a6d7-4695-8e1e-26931d2012f4}
       [ EventSourceName]  Service Control Manager
     
      - EventID 7036

       [ Qualifiers]  16384
     
       Version 0
     
       Level 4
     
       Task 0
     
       Opcode 0
     
       Keywords 0x8080000000000000
     
      - TimeCreated

       [ SystemTime]  2012-09-17T09:17:10.071569200Z
     
       EventRecordID 86366
     
       Correlation
     
      - Execution

       [ ProcessID]  588
       [ ThreadID]  8352
     
       Channel System
     
       Computer NG171TDHYSCDPM1.rmgp.royalmailgroup.net
     
       Security

    - EventData

      param1 DPM Agent Coordinator
      param2 stopped
       440050004D00410043002F0031000000


    --------------------------------------------------------------------------------

    Binary data:


    In Words

    0000: 00500044 0041004D 002F0043 00000031


    In Bytes

    0000: 44 00 50 00 4D 00 41 00   D.P.M.A.
    0008: 43 00 2F 00 31 00 00 00   C./.1...

     ******************************************************************************************


    Mohan Kumar.

    Monday, September 17, 2012 11:28 AM
  • you could specify the error message muentra you when you install the DPM agent-
    Tuesday, September 18, 2012 5:13 PM
  • Hi William,

    Issue is that "DPM Agent Coordinator is going to stop status frequently". I am able to install the agent manually on the client servers. Even If I start this service, it goes offline in less than 5 minutes.


    Mohan Kumar.

    Friday, September 21, 2012 7:58 AM
  • Hi universemohan,

    Do you have the latest updates in dpm?

    Regards,


    Pablo Ariel Di Loreto
    IT Consultant

    This posting is provided "AS IS" with no warranties and confers no rights! Always test ANY suggestion in a test environment before implementing!

    Tuesday, November 13, 2012 4:45 AM
  • Hi universemohan!

    Do you have the latest updates in dpm? Do you want any other help?

    Regards!!


    Pablo Ariel Di Loreto
    IT Consultant

    This posting is provided "AS IS" with no warranties and confers no rights! Always test ANY suggestion in a test environment before implementing!

    Friday, November 16, 2012 4:49 AM
  • Dear  Mohan.

    I had Exactly the  same issue in my office. Please check the link below for the solution. It worked for me, hope it works for you too and everyone else who is facing this issue.

    Thanks

    Regards

    http:/ */*gallery.technet.microsoft.com/The-agent-operation-failed-1ccb07bc

    Remove *

    Wednesday, December 17, 2014 5:54 AM