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Internet Explorer 7 software package deployment installs but reports as failed to server RRS feed

  • Question

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    I downloaded the IE 7 exe from MS and created a software package for it to run through SCE.  It successfully notified the user that ie 7 needed to be installed and runs the installation.  Once complete (and successful) it asks the user to reboot the pc and then immediately halts the automatic reboot and the update shield reappears in the task bar, trying to install ie 7. 

     

    If you restart the pc it still registers in sce as failed (detailed status attached): Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 7. 

     

    And the pc will try to again run the setup.  I have compelted the initial configuration screens of ie 7 hoping it would then register as installed but that does not make a difference. 

     

    This is my first software package attempt so I don't know if it's a client side issue or the package is bad or not.  This has happened on the three pc's I've tried deploying to.  The ie7_Main log is below.  ANy help is appreciated.

     

    00:00.000: ====================================================================
    00:00.000: Started: 2008/10/08 (Y/M/D) 11:26:03.193 (local)
    00:00.000: Time Format in this log: MMTongue Tieds.mmm (minutesTongue Tiedeconds.milliseconds)
    00:00.000: Command line: c:\b743c166b525083b1a6a919d68e282e9\update\iesetup.exe
    00:00.312: INFO:    Acquired Package Installer Mutex
    00:00.312: INFO:    Operating System: Windows Workstation: 5.1.2600 (Service Pack 2)
    00:00.484: INFO:    Checking version for C:\Program Files\Internet Explorer\iexplore.exe: 6.0.2900.2180
    00:00.484: INFO:    C:\Program Files\Internet Explorer\iexplore.exe version: 6.0.2900.2180
    00:00.484: INFO:    Checking if iexplore.exe's current version is between 7.0.0.0...
    00:00.484: INFO:    ...and 7.1.0.0...
    00:00.484: INFO:    Maximum version on which to run IEAK branding is: 7.1.0.0...
    00:00.484: INFO:    iexplore.exe version check success. Install can proceed.
    01:03.718: INFO:    EULA Accepted
    01:46.265: INFO:    Options selected:
    01:46.265: INFO:        [ ] Download & install updates and MRT
    01:46.375: INFO:    |Initialize       >>> >[BEGIN]------------------------------
    01:46.375: INFO:    |Initialize       >>> SKIP[FALSE]>>Looking for skip clauses
    01:46.375: INFO:    |Initialize       >>> SKIP[FALSE]>>Result: RUNNING This Phase
    01:46.375: INFO:    |Initialize       >>> Calculating bytes needed to install.
    01:46.375: INFO:    |Initialize       >>> 79281744 bytes needed to install.
    01:46.375: INFO:    |Initialize       >>> Diskspace Required: 79281744, Diskpace Available 2568810496
    01:46.406: INFO:    |Initialize       >>> <[END]--------------------------------
    01:46.406: INFO:    |Uninstall Prev.  >>> >[BEGIN]------------------------------
    01:46.406: INFO:    |Uninstall Prev.  >>> SKIP[FALSE]>>Looking for skip clauses
    01:46.406: INFO:    |Uninstall Prev.  >>> SKIP[FALSE]>> Adding [FALSE] Condition: !_psdStateData->GetIsInitSuccessful()
    01:46.406: INFO:    |Uninstall Prev.  >>> SKIP[FALSE]>> Adding [TRUE ] Condition: !g_pApp->GetState()->GetUninstallPreviousRelease()
    01:46.406: INFO:    |Uninstall Prev.  >>> SKIP[TRUE ]>>Result: SKIPPING This Phase
    01:46.406: INFO:    |Uninstall Prev.  >>> <[END]--------------------------------
    01:46.406: INFO:    |WU Download      >>> >[BEGIN]------------------------------
    01:46.406: INFO:    |WU Download      >>> SKIP[FALSE]>>Looking for skip clauses
    01:46.406: INFO:    |WU Download      >>> SKIP[FALSE]>> Adding [FALSE] Condition: !_psdStateData->GetIsInitSuccessful()
    01:46.406: INFO:    |WU Download      >>> SKIP[FALSE]>> Adding [TRUE ] Condition: !g_pApp->GetState()->GetOptShouldUpdate()
    01:46.406: INFO:    |WU Download      >>> SKIP[TRUE ]>> Adding [FALSE] Condition: g_pApp->GetState()->GetOptIEAKMode()==IEAK_BRANDING
    01:46.406: INFO:    |WU Download      >>> SKIP[TRUE ]>> Adding [FALSE] Condition: g_pApp->GetState()->GetUninstallPreviousRelease()
    01:46.406: INFO:    |WU Download      >>> SKIP[TRUE ]>>Result: SKIPPING This Phase
    01:46.406: INFO:    |WU Download      >>> <[END]--------------------------------
    01:46.406: INFO:    |Inst. Pre-Upd.   >>> >[BEGIN]------------------------------
    01:46.422: INFO:    |Inst. Pre-Upd.   >>> SKIP[FALSE]>>Looking for skip clauses
    01:46.422: INFO:    |Inst. Pre-Upd.   >>> SKIP[FALSE]>> Adding [FALSE] Condition: !_psdStateData->GetIsInitSuccessful()
    01:46.422: INFO:    |Inst. Pre-Upd.   >>> SKIP[FALSE]>> Adding [TRUE ] Condition: !g_pApp->GetState()->GetOptShouldUpdate()
    01:46.422: INFO:    |Inst. Pre-Upd.   >>> SKIP[TRUE ]>> Adding [TRUE ] Condition: g_pApp->GetState()->GetResultPreIEUpdateState()!=WU_COULD_DOWNLOAD
    01:46.422: INFO:    |Inst. Pre-Upd.   >>> SKIP[TRUE ]>> Adding [FALSE] Condition: g_pApp->GetState()->GetOptIEAKMode()==IEAK_BRANDING
    01:46.422: INFO:    |Inst. Pre-Upd.   >>> SKIP[TRUE ]>> Adding [FALSE] Condition: g_pApp->GetState()->GetUninstallPreviousRelease()
    01:46.422: INFO:    |Inst. Pre-Upd.   >>> SKIP[TRUE ]>>Result: SKIPPING This Phase
    01:46.422: INFO:    |Inst. Pre-Upd.   >>> <[END]--------------------------------
    01:46.422: INFO:    |Running MRT      >>> >[BEGIN]------------------------------
    01:46.422: INFO:    |Running MRT      >>> SKIP[FALSE]>>Looking for skip clauses
    01:46.422: INFO:    |Running MRT      >>> SKIP[FALSE]>> Adding [FALSE] Condition: !_psdStateData->GetIsInitSuccessful()
    01:46.422: INFO:    |Running MRT      >>> SKIP[FALSE]>> Adding [TRUE ] Condition: !g_pApp->GetState()->GetOptShouldUpdate()
    01:46.422: INFO:    |Running MRT      >>> SKIP[TRUE ]>> Adding [FALSE] Condition: g_pApp->GetState()->GetOptIEAKMode()==IEAK_BRANDING
    01:46.422: INFO:    |Running MRT      >>> SKIP[TRUE ]>> Adding [FALSE] Condition: g_pApp->GetState()->GetUninstallPreviousRelease()
    01:46.422: INFO:    |Running MRT      >>> SKIP[TRUE ]>>Result: SKIPPING This Phase
    01:46.422: INFO:    |Running MRT      >>> <[END]--------------------------------
    01:46.422: INFO:    |Inst. Pre-Progs. >>> >[BEGIN]------------------------------
    01:46.422: INFO:    |Inst. Pre-Progs. >>> SKIP[FALSE]>>Looking for skip clauses
    01:46.422: INFO:    |Inst. Pre-Progs. >>> SKIP[FALSE]>> Adding [FALSE] Condition: !_psdStateData->GetIsInitSuccessful()
    01:46.422: INFO:    |Inst. Pre-Progs. >>> SKIP[FALSE]>> Adding [FALSE] Condition: g_pApp->GetState()->GetOptIEAKMode()==IEAK_BRANDING
    01:46.422: INFO:    |Inst. Pre-Progs. >>> SKIP[FALSE]>> Adding [FALSE] Condition: g_pApp->GetState()->GetUninstallPreviousRelease()
    01:46.422: INFO:    |Inst. Pre-Progs. >>> SKIP[FALSE]>>Result: RUNNING This Phase
    01:46.453: INFO:    Released Package Installer Mutex
    01:46.453: INFO:    |Inst. Pre-Progs. >>> Waiting for xmllitesetup.exe execution to complete...
    01:46.468: INFO:    Process 2572 created for 'xmllitesetup.exe /quiet /norestart /er  /log:C:\WINDOWS', starting in path 'c:\b743c166b525083b1a6a919d68e282e9\update'
    02:00.609: INFO:    Process 'xmllitesetup.exe /quiet /norestart /er  /log:C:\WINDOWS' exited with exit code 0
    02:00.656: INFO:    Acquired Package Installer Mutex
    02:00.656: INFO:    |Inst. Pre-Progs. >>> xmllitesetup.exe installation completed successfully, exitresult=0x00000000, exitcode=0x00000000
    02:00.672: INFO:    Released Package Installer Mutex
    02:00.672: INFO:    |Inst. Pre-Progs. >>> Waiting for nlsdl.exe execution to complete...
    02:00.687: INFO:    Process 2424 created for 'nlsdl.exe /quiet /norestart /er  /log:C:\WINDOWS', starting in path 'c:\b743c166b525083b1a6a919d68e282e9\update'
    02:14.359: INFO:    Process 'nlsdl.exe /quiet /norestart /er  /log:C:\WINDOWS' exited with exit code 0
    02:14.406: INFO:    Acquired Package Installer Mutex
    02:14.406: INFO:    |Inst. Pre-Progs. >>> nlsdl.exe installation completed successfully, exitresult=0x00000000, exitcode=0x00000000
    02:14.422: INFO:    Released Package Installer Mutex
    02:14.422: INFO:    |Inst. Pre-Progs. >>> Waiting for idndl.exe execution to complete...
    02:14.437: INFO:    Process 3552 created for 'idndl.exe /quiet /norestart /er  /log:C:\WINDOWS', starting in path 'c:\b743c166b525083b1a6a919d68e282e9\update'
    02:24.328: INFO:    Process 'idndl.exe /quiet /norestart /er  /log:C:\WINDOWS' exited with exit code 0
    02:24.375: INFO:    Acquired Package Installer Mutex
    02:24.375: INFO:    |Inst. Pre-Progs. >>> idndl.exe installation completed successfully, exitresult=0x00000000, exitcode=0x00000000
    02:24.375: INFO:    |Inst. Pre-Progs. >>> <[END]--------------------------------
    02:24.375: INFO:    |IEAK Before      >>> >[BEGIN]------------------------------
    02:24.375: INFO:    |IEAK Before      >>> SKIP[FALSE]>>Looking for skip clauses
    02:24.375: INFO:    |IEAK Before      >>> SKIP[FALSE]>> Adding [FALSE] Condition: !_psdStateData->GetIsInitSuccessful()
    02:24.375: INFO:    |IEAK Before      >>> SKIP[FALSE]>> Adding [FALSE] Condition: !g_pApp->GetState()->GetResultCouldInstallPreIEProg()
    02:24.375: INFO:    |IEAK Before      >>> SKIP[FALSE]>> Adding [TRUE ] Condition: g_pApp->GetState()->GetOptIEAKMode()!=IEAK_PACKAGE
    02:24.375: INFO:    |IEAK Before      >>> SKIP[TRUE ]>> Adding [FALSE] Condition: g_pApp->GetState()->GetUninstallPreviousRelease()
    02:24.375: INFO:    |IEAK Before      >>> SKIP[TRUE ]>>Result: SKIPPING This Phase
    02:24.375: INFO:    |IEAK Before      >>> <[END]--------------------------------
    02:24.375: INFO:    |Inst. IE         >>> >[BEGIN]------------------------------
    02:24.375: INFO:    |Inst. IE         >>> SKIP[FALSE]>>Looking for skip clauses
    02:24.375: INFO:    |Inst. IE         >>> SKIP[FALSE]>> Adding [FALSE] Condition: !_psdStateData->GetIsInitSuccessful()
    02:24.375: INFO:    |Inst. IE         >>> SKIP[FALSE]>> Adding [FALSE] Condition: !g_pApp->GetState()->GetResultCouldInstallPreIEProg()
    02:24.375: INFO:    |Inst. IE         >>> SKIP[FALSE]>> Adding [FALSE] Condition: g_pApp->GetState()->GetOptIEAKMode()==IEAK_BRANDING
    02:24.375: INFO:    |Inst. IE         >>> SKIP[FALSE]>> Adding [FALSE] Condition: g_pApp->GetState()->GetUninstallPreviousRelease()
    02:24.375: INFO:    |Inst. IE         >>> SKIP[FALSE]>>Result: RUNNING This Phase
    02:24.375: INFO:    Released Package Installer Mutex
    02:24.375: INFO:    |Inst. IE         >>> Waiting for Internet Explorer installation to complete...
    02:24.390: INFO:    Process 1776 created for 'update.exe /quiet /norestart /er  /log:C:\WINDOWS', starting in path 'c:\b743c166b525083b1a6a919d68e282e9\update'
    02:54.703: INFO:    Process 'update.exe /quiet /norestart /er  /log:C:\WINDOWS' exited with exit code 3010
    02:54.703: INFO:    Acquired Package Installer Mutex
    02:54.703: INFO:    |Inst. IE         >>> Internet Explorer installation completed successfully, exitresult=0x00000000, exitcode=0x00000bc2
    02:54.703: INFO:    |Inst. IE         >>> Setting registry to check if Internet Explorer is the default browser on first run: SUCCESS.
    02:54.703: INFO:    |Inst. IE         >>> <[END]--------------------------------
    02:54.703: INFO:    |IEAK After IE    >>> >[BEGIN]------------------------------
    02:54.703: INFO:    |IEAK After IE    >>> SKIP[FALSE]>>Looking for skip clauses
    02:54.703: INFO:    |IEAK After IE    >>> SKIP[FALSE]>> Adding [FALSE] Condition: !_psdStateData->GetIsInitSuccessful()
    02:54.703: INFO:    |IEAK After IE    >>> SKIP[FALSE]>> Adding [FALSE] Condition: !g_pApp->GetState()->GetResultCouldInstallPreIEProg()
    02:54.703: INFO:    |IEAK After IE    >>> SKIP[FALSE]>> Adding [TRUE ] Condition: g_pApp->GetState()->GetOptIEAKMode()!=IEAK_PACKAGE
    02:54.703: INFO:    |IEAK After IE    >>> SKIP[TRUE ]>> Adding [FALSE] Condition: g_pApp->GetState()->GetUninstallPreviousRelease()
    02:54.703: INFO:    |IEAK After IE    >>> SKIP[TRUE ]>>Result: SKIPPING This Phase
    02:54.703: INFO:    |IEAK After IE    >>> <[END]--------------------------------
    02:54.703: INFO:    |Inst. Post-Upd.  >>> >[BEGIN]------------------------------
    02:54.703: INFO:    |Inst. Post-Upd.  >>> SKIP[FALSE]>>Looking for skip clauses
    02:54.703: INFO:    |Inst. Post-Upd.  >>> SKIP[FALSE]>> Adding [FALSE] Condition: !_psdStateData->GetIsInitSuccessful()
    02:54.703: INFO:    |Inst. Post-Upd.  >>> SKIP[FALSE]>> Adding [TRUE ] Condition: !g_pApp->GetState()->GetOptShouldUpdate()
    02:54.703: INFO:    |Inst. Post-Upd.  >>> SKIP[TRUE ]>> Adding [FALSE] Condition: !g_pApp->GetState()->GetResultCouldInstallPreIEProg()
    02:54.703: INFO:    |Inst. Post-Upd.  >>> SKIP[TRUE ]>> Adding [FALSE] Condition: !g_pApp->GetState()->GetResultCouldInstallIE()
    02:54.703: INFO:    |Inst. Post-Upd.  >>> SKIP[TRUE ]>> Adding [TRUE ] Condition: g_pApp->GetState()->GetResultPostIEUpdateState()!=WU_COULD_DOWNLOAD
    02:54.703: INFO:    |Inst. Post-Upd.  >>> SKIP[TRUE ]>> Adding [FALSE] Condition: g_pApp->GetState()->GetOptIEAKMode()==IEAK_BRANDING
    02:54.703: INFO:    |Inst. Post-Upd.  >>> SKIP[TRUE ]>> Adding [FALSE] Condition: g_pApp->GetState()->GetUninstallPreviousRelease()
    02:54.703: INFO:    |Inst. Post-Upd.  >>> SKIP[TRUE ]>>Result: SKIPPING This Phase
    02:54.703: INFO:    Setting Windows Update Registry Keys: LookingForUpdates=0x00 - ForcePostUpdateDownload=0x00 - ForcePostUpdateInstall=0x00
    02:54.703: INFO:    |Inst. Post-Upd.  >>> <[END]--------------------------------
    02:54.703: INFO:    |IEAK After IEUPD >>> >[BEGIN]------------------------------
    02:54.718: INFO:    |IEAK After IEUPD >>> SKIP[FALSE]>>Looking for skip clauses
    02:54.718: INFO:    |IEAK After IEUPD >>> SKIP[FALSE]>> Adding [FALSE] Condition: !_psdStateData->GetIsInitSuccessful()
    02:54.718: INFO:    |IEAK After IEUPD >>> SKIP[FALSE]>> Adding [FALSE] Condition: !g_pApp->GetState()->GetResultCouldInstallPreIEProg()
    02:54.718: INFO:    |IEAK After IEUPD >>> SKIP[FALSE]>> Adding [TRUE ] Condition: g_pApp->GetState()->GetOptIEAKMode()!=IEAK_PACKAGE
    02:54.718: INFO:    |IEAK After IEUPD >>> SKIP[TRUE ]>> Adding [FALSE] Condition: g_pApp->GetState()->GetUninstallPreviousRelease()
    02:54.718: INFO:    |IEAK After IEUPD >>> SKIP[TRUE ]>>Result: SKIPPING This Phase
    02:54.718: INFO:    |IEAK After IEUPD >>> <[END]--------------------------------
    02:54.718: INFO:    |IEAK Finalize    >>> >[BEGIN]------------------------------
    02:54.718: INFO:    |IEAK Finalize    >>> SKIP[FALSE]>>Looking for skip clauses
    02:54.718: INFO:    |IEAK Finalize    >>> SKIP[FALSE]>> Adding [FALSE] Condition: !_psdStateData->GetIsInitSuccessful()
    02:54.718: INFO:    |IEAK Finalize    >>> SKIP[FALSE]>> Adding [FALSE] Condition: !g_pApp->GetState()->GetResultCouldInstallPreIEProg()
    02:54.718: INFO:    |IEAK Finalize    >>> SKIP[FALSE]>> Adding [TRUE ] Condition: g_pApp->GetState()->GetOptIEAKMode()==IEAK_NONE
    02:54.718: INFO:    |IEAK Finalize    >>> SKIP[TRUE ]>> Adding [FALSE] Condition: g_pApp->GetState()->GetUninstallPreviousRelease()
    02:54.718: INFO:    |IEAK Finalize    >>> SKIP[TRUE ]>>Result: SKIPPING This Phase
    02:54.718: INFO:    |IEAK Finalize    >>> <[END]--------------------------------
    02:54.718: INFO:    |Finalize         >>> >[BEGIN]------------------------------
    02:54.718: INFO:    |Finalize         >>> SKIP[FALSE]>>Looking for skip clauses
    02:54.718: INFO:    |Finalize         >>> SKIP[FALSE]>>Result: RUNNING This Phase
    02:54.734: INFO:    |Finalize         >>> <[END]--------------------------------
    02:56.265: INFO:    Disabling active setup.
    02:56.265: INFO:    Added command to re-enable active setup after install and reboot.
    03:21.093: INFO:    REBOOT: required.
    03:21.093: INFO:    REBOOT: User selected to reboot now.
    03:21.093: INFO:    Installer return value: hr=0x00000000
    03:21.109: INFO:    Setup exit code: 0x00000000.
    03:21.109: INFO:    Installer Process exit code: 0x00000bc2.
    03:21.109: INFO:    Rebooting computer...
    03:21.109: ERROR:   Unable to AdjustTokenPrivileges for the current process. Error: 0x00000514
    03:21.109: ERROR:   Could not reboot computer.
    03:21.109: ERROR:   Message to User: Unable to reboot computer, please reboot manually

    Wednesday, October 8, 2008 6:37 PM

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