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Microsoft visual C++ 2008 Redistributable Package SP1 (x64) install unsuccessful - RRS feed

  • Question

  • I just purchased a new laptop (Lenovo G70) with Windows 10 operating system. I am having a problem installing an video editing software that I also just purchased: Cyberlink's Power Director 14. When I attempt to install this software, I get the following message:

    "This process cannot continue because the Microsoft visual C++ 2008 Redistributable Package SP1 (x64) install was unsuccessful...The installation will now abort." 

    I have contacted tech support at Cyberlink and they provided me with the following Microsoft information: "Certain MSI packages may fail with an error “Error 997. Overlapped I/O operation is in progress” As per the MSI log: MSI (s) (44:48) [15:07:21:799]: Determining source type MSI (s) (44:48) [15:07:21:799]: Source type from package ‘My_Package.msi': 2 MSI (s) (44:48) [15:07:21:799]: SECREPAIR: Hash Database: C:\Windows\Installer\SourceHash{AC1B6088-A6FC-9CDA-ABF2-60530F5DA203} MSI (s) (44:48) [15:07:21:799]: Note: 1: 2262 2: SourceHash…" "Error 997. Overlapped I/O operation is in progress: KB2918614 breaks Windows Installer Service" by Soumitra Mondal October 27, 2014, 

    Cyberlink keeps telling me to contact Microsoft.  I would greatly appreciate any help that you may be able to provide.

      

    Sunday, April 3, 2016 3:49 AM

All replies

  • Hello Jen.

    Download the Microsoft visual C++ 2008 Redistributable Package SP1 (x64) from https://www.microsoft.com/en-us/download/details.aspx?id=2092 and install it manually (run the setup program as administrator); after completing the installation, reboot your system and try installing again Cyberlink's software.Bye.


    Luigi Bruno
    MCP, MCTS, MOS, MTA

    Sunday, June 5, 2016 7:15 PM
  • HI.

    I have the same problem as Jen. A new computer and the first software I try to install is Powerdirector 14.

    I get the same message as Jen and when I try the solution posted above I get the following error.

    Error 1935.An error occurred during the installation of assembly

    'policy.9.0.Microsoft.VC90.CRT,version="9.0.30729.1",publicKeyToken="1fc8b3b9a

    1e18e3b",processorArchitecture="amd64",type="win32-policy"'. Please refer to

    Help and Support for more information. HRESULT:0x800736B3.

    Any help would be greatly appreciated.

    Rod

    Monday, July 18, 2016 8:18 AM
  • Same error trying to install Cyberlink's Power Director 15 on Windows 10 (HP Elite x2) today ...

    The proposed solution by Luigi Bruno is not working (Microsoft visual C++ 2008 Redistributable Package SP1 (x64) cannot even be installed, even as administrator).

    Any idea? (currently waiting for the answer from the editor of Power Director ...)

    Regards

    Wednesday, November 30, 2016 11:12 AM