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windows 7 client not able to update RRS feed

  • Question

  • i have one client keep getting windows update failure for a number of updates.

    i have tried removed/clear the software distribution folder and download manually from windows catalog but it still failed to installed properly.

    what else can i do?

    after reboot of the machine, it will roll back the updates done.

    status in windows updated shows failed.

    total of 7 failed updates.


    • Edited by yeowkm2809 Thursday, June 8, 2017 10:14 AM
    Thursday, June 8, 2017 9:35 AM

All replies

  • Hi yeowkm,

    Seems the client has issues installing windows update, we may run the following things to check the result:

    1. Run sfc /scannow to check if there are corrupted or missing system files;

    2. Use System update readiness Tool to check the health of the client:

    https://www.microsoft.com/en-sg/download/details.aspx?id=20858

    3. If the above things still not work, and since the manually install fails also, it looks like the clients OS might corrupted, you may check the CBS log for further troubleshooting, and you may get better help in windows Client forum:

    https://social.technet.microsoft.com/Forums/windows/en-US/home?forum=w7itprosecurity

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, June 9, 2017 7:04 AM
  • Hi,

    Just to check if the above reply could be of help, if yes, you may mark useful ones as answer, if the issue remains, welcome to feedback.

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, June 22, 2017 1:51 AM