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error 80070643 while attempting to install KB4471813 on Windows 2008 r2 64 bit server.

    Question

  • I keep getting error 80070643 while attempting to install KB4471813 on Windows 2008 r2 64 bit server. I have attempted to install system update readiness tool, and checked system fine integrity with SFC /scannow.  I rebooted in safemode with networking and tried to install.  None of these attempts seemed to have worked.  Is there something else I should try?
    Monday, December 31, 2018 5:36 PM

All replies

  • Have you tried the Microsoft fix :

    https://support.microsoft.com/en-us/help/975654/error-code-when-you-try-to-install-the-dns-server-role-if-all-network


    This problem occurs because the installation of the DNS server role is not successful if no network adapters are given IP addresses. Component-Based Servicing requires that the DNS Server service starts during the DNS server role installation process. By design, the DNS Server service cannot start if there is no network connectivity. Therefore, the DNS server role installation fails.

    To resolve this problem, apply this hotfix by using following steps:
    1. Expand the Msu file by using the Expand.exe utility. For example:
      expand –f: Windows6.0-KB971347-x86.cab “C:\Windows6.0-KB975654-x86.msu” %TEMP%


      For more information about the expand command-line options, visit the following Microsoft Web site:
    2. Use the Pkgmgr utility to install the .cab file that is extracted from the Msu file. For example:
      Start /w pkgmgr /ip /m:%TEMP%\Windows6.0-KB975654-x86.cab


      For more information about Package Manager (Pkgmgr.exe) technical reference, visit the following Microsoft Web site:

    Monday, December 31, 2018 6:12 PM
  • Hello,
     
    Do you mean KB4471318?
     
    It needs the latest SSU KB3177467. Has it been installed on the client?
     
    Can other updates be installed successfully?
     
    What does windowsupdate.log say?
     
    Hope my answer could help you and look forward to your feedback.
     
    Best Regards,
    Ray

    Please remember to mark the replies as answers if they help.

    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, January 1, 2019 8:47 AM
  • This server is not a DNS and it is a virtual server and I am connecting to it with RDP using the FQDN and I am installing an update  KB4471813 other updates are installing correctly so Package Manager is installed and working correctly.
    Tuesday, January 8, 2019 7:21 PM
  • bKB3177467. Has been installed and yes other updates are installing correctly just this morning Hotfix kb947821 installed on this machine.
    Tuesday, January 8, 2019 7:34 PM
  • This server is not a DNS and it is a virtual server and I am connecting to it with RDP using the FQDN and I am installing an update  KB4471813 other updates are installing correctly so Package Manager is installed and working correctly.

    Tuesday, January 8, 2019 9:16 PM
  • logfile examples

    2019-01-08 10:04:31:456  924 11ba0 Agent ** START **  Agent: Installing updates [CallerId = wusa]
    2019-01-08 10:04:31:456  924 11ba0 Agent *********
    2019-01-08 10:04:31:456  924 11ba0 Agent   * Updates to install = 1
    2019-01-08 10:04:31:459  924 11ba0 Agent   *   Title = Security Update for Windows (KB4471318)
    2019-01-08 10:04:31:459  924 11ba0 Agent   *   UpdateId = {CEB2196F-586E-47B4-93AA-175CBD4053A2}.501
    2019-01-08 10:04:31:459  924 11ba0 Agent   *     Bundles 1 updates:
    2019-01-08 10:04:31:459  924 11ba0 Agent   *       {92006BF8-1407-4DC8-A7A4-417657FC99EC}.501
    2019-01-08 10:04:32:355  924 11ba0 Agent WARNING: failed to calculate prior restore point time with error 0x80070002; setting restore point
    2019-01-08 10:04:32:355  924 11ba0 Agent WARNING: LoadLibrary failed for srclient.dll with hr:8007007e
    2019-01-08 10:04:32:372  924 11ba0 Handler Attempting to create remote handler process as YOAKUM\ITrwaterbury in session 2
    2019-01-08 10:04:32:580  924 11ba0 DnldMgr Preparing update for install, updateId = {92006BF8-1407-4DC8-A7A4-417657FC99EC}.501.
    2019-01-08 10:04:32:627 69856 11f04 Misc ===========  Logging initialized (build: 7.6.7601.24085, tz: -0600)  ===========
    2019-01-08 10:04:32:627 69856 11f04 Misc   = Process: C:\Windows\system32\wuauclt.exe
    2019-01-08 10:04:32:627 69856 11f04 Misc   = Module: C:\Windows\system32\wuaueng.dll
    2019-01-08 10:04:32:625 69856 11f04 Handler :::::::::::::

    2019-01-08 10:04:32:627 69856 11f04 Handler :: START ::  Handler: CBS Install
    2019-01-08 10:04:32:627 69856 11f04 Handler :::::::::
    2019-01-08 10:04:32:634 69856 11f04 Handler Starting install of CBS update 92006BF8-1407-4DC8-A7A4-417657FC99EC
    2019-01-08 10:04:33:554 69856 11f04 Handler CBS package identity: Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24312.1.5
    2019-01-08 10:04:33:558 69856 11f04 Handler Installing self-contained with source=C:\Windows\SoftwareDistribution\Download\89d2d570fd509c0e2a62740f4c316c97\Windows6.1-KB4471318-x64.cab, workingdir=C:\Windows\SoftwareDistribution\Download\89d2d570fd509c0e2a62740f4c316c97\inst
    2019-01-08 10:04:37:371  924 11ea8 Report REPORT EVENT: {CDC15A87-AFF5-49CD-BB7A-A5C610D4E490} 2019-01-08 10:04:32:371-0600 1 181 101 {CEB2196F-586E-47B4-93AA-175CBD4053A2} 501 0 wusa Success Content Install Installation Started: Windows successfully started the following update: Security Update for Windows (KB4471318)
    2019-01-08 10:09:14:211 69856 11f04 Handler Requesting post-reboot reporting for package Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24312.1.5.
    2019-01-08 10:09:14:212 69856 11f04 Handler Completed install of CBS update with type=3, requiresReboot=1, installerError=0, hr=0x0
    2019-01-08 10:09:14:212 69856 11f04 Handler :::::::::
    2019-01-08 10:09:14:212 69856 11f04 Handler ::  END  ::  Handler: CBS Install

    Wednesday, January 9, 2019 3:19 PM
  • Hello,
     
    It would be very helpful if you could upload the whole windowsupdate.log and the CBS.log.
     
    Best Regards,?
    Ray

    Please remembers to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, January 10, 2019 11:30 AM
  • I would be happy to do so but the logs are two large to paste into one of these text boxes is there a FTP site I can send them to or some other method to upload them?
    Friday, January 11, 2019 7:26 PM
  • Hi Ron,

    From the WU.log file entries you posted, the error does not happen during download/initial install:
    2019-01-08 10:09:14:212 69856 11f04 Handler Completed install of CBS update with type=3, requiresReboot=1, installerError=0, hr=0x0

    HR=0x0 , means this first part was successful. So that you do not have to upload the entire C:\Windows\Logs\CBS\CBS.log file, please try to install the update again and after it has failed, search in the CBS.log file from the end going backwards for ", error" and post only these entries here, should be much less.

    Thanks.
    Andrei


    We could change the world, if God would give us the source code.

    Sunday, January 13, 2019 8:28 AM