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  • General discussion

  • WHEN I PLUG IN ANY USB PORT , THEY WILL NOT OPEN.

    Wednesday, December 3, 2008 5:50 PM

All replies

  • I'm not sure I understand. Is it the same device that you're trying to connect to a Vista PC via USB? If so, to rule out a problem with the device itself, try connecting it to another computer (if possible). Also, if possible, try plugging another device into USB ports on the computer to rule out any physical problems.
    Wednesday, December 3, 2008 9:13 PM
  •  TMCB wrote:

    WHEN I PLUG IN ANY USB PORT , THEY WILL NOT OPEN.

    Who are "they"?
    Thursday, December 4, 2008 10:33 AM
  • Hi,

     

    We need more information to troubleshoot the problem.

     

    1.Does the issue occurs on a special USB device or all USB devices?

    2.What is the error message received when trying to open the USB device?

    3.If the issue only occurs on a special USB device, does any other computer can recognize the device?

    4.Does the issue re-occur in Safe Mode?

     

    Thank you for your cooperation.

     

    Friday, December 5, 2008 9:24 AM
    Moderator