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Pre-Ringing Tone on outgoing calls RRS feed

  • Question

  • Hi,

    i just have a simple question. We have a Lync 2010 Server and an OfficeMaster Gate SIP-Gateway between our Lync and our HiPath PBX. When i make an outgoing call all works fine, i can call outside. But on the beginning of the call i can hear two ringtones/line tones who seams to come from the Lync Server while connecting the call. Can i disable this? I only would like to hear ringing in my headset when it's really ringing at the called partner.

    Thanks

    Wednesday, August 10, 2011 11:51 AM

Answers

  •  

    This is normal behavior. There is no way to disable this. I appreciate it can be a bit Jaring at first.

    Tom


    Tom Arbuthnot, Consultant Modality Systems
    Blog: Lync'd Up Blog Subscribe for updates: Email or RSS
    Twitter @tomarbuthnot
    • Proposed as answer by Tom ArbuthnotMVP Thursday, August 11, 2011 8:23 AM
    • Marked as answer by Sean_Xiao Monday, August 15, 2011 7:10 AM
    Wednesday, August 10, 2011 1:36 PM
  • It is a designed option. At present, It isnot possible to disable it.
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Sean_Xiao Monday, August 15, 2011 7:10 AM
    Thursday, August 11, 2011 6:56 AM

All replies

  •  

    This is normal behavior. There is no way to disable this. I appreciate it can be a bit Jaring at first.

    Tom


    Tom Arbuthnot, Consultant Modality Systems
    Blog: Lync'd Up Blog Subscribe for updates: Email or RSS
    Twitter @tomarbuthnot
    • Proposed as answer by Tom ArbuthnotMVP Thursday, August 11, 2011 8:23 AM
    • Marked as answer by Sean_Xiao Monday, August 15, 2011 7:10 AM
    Wednesday, August 10, 2011 1:36 PM
  • It is a designed option. At present, It isnot possible to disable it.
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Sean_Xiao Monday, August 15, 2011 7:10 AM
    Thursday, August 11, 2011 6:56 AM