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EX2003: We cannot receive messages with attachment greater that 4MB from external recipients. RRS feed

  • Question

  • Hi All,

    We cannot receive messages with attachment greater that 4MB from external recipients.

    4MB below is Okay.

    We already checked settings in our message size limits (SIZE OF 30mb) but problem persists.

    Ref:  http://support.microsoft.com/kb/322679

    Any known issue?

    Thanks



    • Edited by MGerio Tuesday, August 14, 2012 12:13 AM
    Tuesday, August 14, 2012 12:06 AM

Answers

  • Interesting.

    That leaves us to user level delivery restrictions. Are there any configured?

    If you recently changed the settings, restart SMTPSVC.

    Martina Miskovic

    • Marked as answer by cara chen Thursday, September 6, 2012 7:26 AM
    Wednesday, August 15, 2012 5:24 AM

All replies

  • Have you checked whether there is any settings at the gateway for thi isue?

    Regards from www.windowsadmin.info | www.blog.windowsadmin.info

    Tuesday, August 14, 2012 2:08 AM
  • mail can pass to firewall but exchange rejects it.
    Tuesday, August 14, 2012 2:25 AM
  • what error message you get as the rejection?

    Regards from www.windowsadmin.info | www.blog.windowsadmin.info

    Tuesday, August 14, 2012 3:50 AM
  • ndr stating that exchange rejected message becuase of message size limit

    • Edited by MGerio Tuesday, August 14, 2012 5:07 AM
    Tuesday, August 14, 2012 5:03 AM
  • Just to confirm internal users can send just find? Have you restarted the msexchangetransport service just in case?

    James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com

    Tuesday, August 14, 2012 2:44 PM
  • ndr stating that exchange rejected message becuase of message size limit


    Are you sure you didn't forget a zero or something? (see that happend before)


    Martina Miskovic

    Tuesday, August 14, 2012 2:52 PM
  • @james..  internal users can send
    havent tried to restart transport service

    @Martina

    30000 is the value set for Maximum Kb

    tnx

    Wednesday, August 15, 2012 1:01 AM
  • @Martina

    30000 is the value set for Maximum Kb

    tnx

    OK.
    Do you have any limit configured on your Default SMTP Virtual Server?

    Martina Miskovic

    Wednesday, August 15, 2012 4:20 AM
  • yes 30000 also
    Wednesday, August 15, 2012 5:19 AM
  • Interesting.

    That leaves us to user level delivery restrictions. Are there any configured?

    If you recently changed the settings, restart SMTPSVC.

    Martina Miskovic

    • Marked as answer by cara chen Thursday, September 6, 2012 7:26 AM
    Wednesday, August 15, 2012 5:24 AM