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error loading messages RRS feed

  • Question

  •  

    I am getting four error loading messages wheneven I boot up...its annonying and I dont know wtf is going on.

     

    appdata\local\temp\iffdbBut.dll

     

    appdata\local\temp\ljJCvTmn.dll

     

    appdatat\local\temp\rlqfarhl.dll

     

    appdata\local\temp\jfripidt.dll

     

    anything about what i can do to find out what this is and how to fix it would be much appreciated.

    Tuesday, April 29, 2008 10:54 PM

Answers

  •  

    Hi,

     

    Thank you for the reply.

     

    Currently, I suggest creating a new user account to test the issue.

     

    1. Click Start Menu, and then click Control Panel.

    2. Click switch to a Classic View in left panel.

    3. Double-click User Accounts.

    4. Click Change another use account.

    5. Click Create a new account, and type the name.

    6. Choose account type as Computer administrator.

    7. Click Create Account.

    8. Log off and log on with the new account.

     

    If the issue does not occur in the new account, we can transfer the data from the original account to the new account.

     

    1. Restart the computer and log on with the original user account.

    2. Open the C:\Users\(old user name) folder.

    3. Please copy the following folders to the C:\Users\(new user name) folder:

     

    AppData

    Desktop

    Documents

    Downloads

    Favorites

    Music

    Pictures

    Saved Games

    Searches

    Videos

     

    As for the original user account, we can use the following steps to remove it:

     

    1. Open Start Menu and then click Control Panel. 

    2. Double-click User Accounts.

    3. Click Manage another account.

    4. Click the original user account.

    5. Click "Delete the account" and follow the instructions on the screen to delete the account and the profiles.

     

    Then you can use the new user account in the future.

     

    For more information about creating a new user account, you can refer to the following site:

    http://windowshelp.microsoft.com/Windows/en-US/help/769495bf-035c-4764-a538-c9b05c22001e1033.mspx

     

    Hope it helps.

     

    Tim Quan - MSFT

    Monday, May 5, 2008 7:29 AM
    Moderator

All replies

  • Hi,

     

    The issue can be caused by third-party programs.

     

    I suggest trying the following steps to troubleshoot the issue.

     

    Step 1 Clean Boot

    ============

    1. Click Start, type "MSCONFIG" (without the quotations) in the Search Bar and Press "Enter" to start the System Configuration Utility.

     

    Note: Please click Continue if the "User Account Control" window pops up.

     

    2. Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray).

    3. Click the "Startup" tab, click "Disable All" and click "OK".

    4. Restart the computer and test the issue.

     

    Note: Clean Boot is a troubleshooting step. If some programs have been disabled, we can re-enable them later. If you see the System Configuration Utility, check the box of "Don't show this message" and then click "OK".

     

    Please test this issue in the Clean Boot environment., if the issue disappears, we can use a 50/50 approach to quickly narrow down which entry is causing the issue.

     

    If the issue still occurs, let’s try Step 2.

     

    Step 2 Disk Cleanup

    =============

    1. Open Disk Cleanup by clicking the Start button, clicking All Programs, clicking Accessories, clicking System Tools, and then clicking Disk Cleanup.

    2. In the Disk Cleanup Options dialog box, choose whether you want to clean up your own files only or all of the files on the computer. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

    3. If the Disk Cleanup: Drive Selection dialog box appears, select the system drive, and then click OK.

    4. Click the Disk Cleanup tab, and then select the check boxes before Temporary internet Files and Temporary files.

    5. When you finish selecting the files you want to delete, click OK, and then click Delete files to confirm the operation. Disk Cleanup proceeds to remove all unnecessary files from your computer.

     

    What’s the result now?

     

    If the issue persists, please let me know when this issue began to occur.

     

    Hope it helps.

     

    Tim Quan - MSFT

     

     

    Thursday, May 1, 2008 4:16 AM
    Moderator
  • Tried both of those suggestions...its still the same. I do like that msconfig program though. That makes it alot easier to see whats slowing my system down.

     

    The problem began when I used a Anti-virus program....SUPERAntiSpyware Free Edition 4.0.1154...however everything that the program identified as wrong I had it quarantine. When the issue occured I restored all the quarantined programs and shredded the "super" program of my computer.

     

    Thank you for teaching me something new...but well...its still broke.

     

     

    Thursday, May 1, 2008 8:25 AM
  •  

    Hi,

     

    Thank you for the reply.

     

    As this issue occurs after installing SUPERAntiSpyware, the issue is probably caused by this program. Currently, I suggest uninstalling it to test the result.

     

    If the issue persists, let’s check if the issue also occurs in Safe Mode.

     

    Restart the computer, keep pressing F8 and enter Safe Mode. Does the issue also occur in Safe Mode?

     

    If not, I suggest performing a Clean Boot again.

     

    Hope it helps.

     

    Tim Quan - MSFT

    Thursday, May 1, 2008 8:59 AM
    Moderator
  • In Safe Mode the issue does not occur.

     

    But it still does in a clean boot.

     

    Thank you for working with me on this.

    Saturday, May 3, 2008 6:42 AM
  •  

    Hi,

     

    Thank you for the reply.

     

    Currently, I suggest creating a new user account to test the issue.

     

    1. Click Start Menu, and then click Control Panel.

    2. Click switch to a Classic View in left panel.

    3. Double-click User Accounts.

    4. Click Change another use account.

    5. Click Create a new account, and type the name.

    6. Choose account type as Computer administrator.

    7. Click Create Account.

    8. Log off and log on with the new account.

     

    If the issue does not occur in the new account, we can transfer the data from the original account to the new account.

     

    1. Restart the computer and log on with the original user account.

    2. Open the C:\Users\(old user name) folder.

    3. Please copy the following folders to the C:\Users\(new user name) folder:

     

    AppData

    Desktop

    Documents

    Downloads

    Favorites

    Music

    Pictures

    Saved Games

    Searches

    Videos

     

    As for the original user account, we can use the following steps to remove it:

     

    1. Open Start Menu and then click Control Panel. 

    2. Double-click User Accounts.

    3. Click Manage another account.

    4. Click the original user account.

    5. Click "Delete the account" and follow the instructions on the screen to delete the account and the profiles.

     

    Then you can use the new user account in the future.

     

    For more information about creating a new user account, you can refer to the following site:

    http://windowshelp.microsoft.com/Windows/en-US/help/769495bf-035c-4764-a538-c9b05c22001e1033.mspx

     

    Hope it helps.

     

    Tim Quan - MSFT

    Monday, May 5, 2008 7:29 AM
    Moderator
  • That takes care of the problem. I still wish I knew exactly how it started so I didnt have to lose my rss feeds and all my settings. Thank you for taking the time.

     

     

     

    Saturday, May 10, 2008 8:13 AM
  •  

    Hi,

     

    Please understand that the cause is the corrupt user account. However, it is hard to say what cause the user account to be corrupt as the cause can be various. As appdata\local\temp is under your user account folder, we can infer the cause is related to the corrupt user account. Thank you for your understanding.

     

    Tim Quan - MSFT

    Tuesday, May 13, 2008 3:36 AM
    Moderator