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bought a quad core intel but can use only one core RRS feed

  • Question

  •  

    even the task manager shows one core?

     

     

    how can I fix it on vista ultimate edition ?

    Sunday, February 10, 2008 9:38 PM

Answers

  • Hello,

     

    Thank you for posting!

     

    To accurately troubleshoot this issue, I recommend you to use the following tool to analyze the status of the processor:

     

    Intel Processor Identification Utility

    http://www.intel.com/support/processors/tools/piu/sb/CS-014921.htm


    Install and launch the tool after downloading, then click File and select Save to export the information into a text file. Open the text file and paste all the information into your reply, if possible.

     

    Thanks for your cooperation!

     

    Important Note: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites; therefore, Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. There are inherent dangers in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet.

     

    Regards,

    Lionel Chen

    Microsoft Online Community Support

     

    Tuesday, February 12, 2008 3:56 AM