Hello Manatee58,
If my understanding is right, the Word 2013 files saved in Document folder disappear after computers turned off for weeks and then restart.
Please explain a bit about the following questions for better analyzation:
1. Are these computers domain-based?
2. If we have .pdf in Document folder, will they disappear?
Please take the following steps for troubleshooting:
1. Check if the pdf file will disappear in the document folder.
2. Check if the Word file will disappear after a reboot.
3. Contact the administrator and check if there are third-party software to delete these files
Best regards,
Fangzhou CHEN
Fangzhou CHEN
TechNet Community Support
