DRIVER_POWER_FAILTURE

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   We do need the actual log files (called a DMP files) as they contain the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.  

  
  

  
  

  Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here

  If you have any questions about the procedure please ask

  
  

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  Wanikiya and Dyami--Team Zigzag

  • Proposed as answer by FangZhou Chen Tuesday, February 24, 2015 1:18 AM
  • Marked as answer by ZigZag3143x Wednesday, February 25, 2015 1:28 PM

  Friday, February 13, 2015 2:34 PM
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  Hi,

  As ZigZag3143x said, we need more information to help you quickly. How did you get error, blue screen or some other?

  If your issue was not resolved, please tell us the current situation in order to provide the further help.

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  Karen Hu
  TechNet Community Support

  

  • Marked as answer by ZigZag3143x Wednesday, February 25, 2015 1:28 PM

  Sunday, February 15, 2015 6:38 AM