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The FOLDER OPTIONS menu has disappeared from the TOOLS menu and CONTROL PANNEL RRS feed

  • Question

  • WINDOWS 7 (32 Bit Edition)

    I stupidly always log on as an administrator. and now im stuck. I have recently tried a demo copy of Kasperskys Pure (Virus checker software) and after finding it as daft as all the othes I have uninstalled it. This may or may not have caused my problem but, curiously, all my folders now list files without showing the files extensions. I went to alter this setting only to find that, not only is Folder Options missing from the Tools menu of any folder, but FOLDER OPTIONS now no longer exists in the control pannel. Also, the control pannel cannot be viewed as details or in any other way, other than by Icons or small Icons.

    I have created a test administrator account to see if the problem would still exist, and it doesnt. That is to say, the new test account has the folder options available so that it is possible to view files with their extensions.. Which is essential to me.

    Can anyone help me restore this crucial setting to my own account? (Which as I mentioned at the start has administrative rights)

    Thanks for your time MartinK

    • Edited by Martink61 Monday, November 29, 2010 3:36 PM spelling
    Monday, November 29, 2010 3:02 PM

Answers

  • Install and run an up-to-date antivirus program, there are many virus that cause the same symptoms that you have.

    Windows 7 consumer security software providers

    http://www.microsoft.com/windows/antivirus-partners/windows-7.aspx

    If the computer is clean, follow the steps from this article: http://www.mydigitallife.info/2009/02/03/how-to-fix-folder-options-missing-in-windows-explorer/


    Microsoft MVP Windows Desktop Experience | http://www.wintecnico.com

    • Marked as answer by Cloud_TS Friday, December 10, 2010 9:52 AM
    Tuesday, November 30, 2010 10:00 AM
    Answerer
  • I would recommend logging onto the new Administrator that you have created and delete the User Profile (not the account) of the primary Admin Account.

    Ensure you copy any essential files and data to another location. Open the Advanced User Profile properties item by typing user profile in the Start Menu search. The Advanced User Profile item should appear. Here you can delete the profile to the account that is having the issues.

    Next time you log in the profile will recreate

    Hope this helps


    Lee Bowman MCITP MCTS
    • Marked as answer by Cloud_TS Friday, December 10, 2010 9:53 AM
    Tuesday, November 30, 2010 10:31 AM

All replies

  • Install and run an up-to-date antivirus program, there are many virus that cause the same symptoms that you have.

    Windows 7 consumer security software providers

    http://www.microsoft.com/windows/antivirus-partners/windows-7.aspx

    If the computer is clean, follow the steps from this article: http://www.mydigitallife.info/2009/02/03/how-to-fix-folder-options-missing-in-windows-explorer/


    Microsoft MVP Windows Desktop Experience | http://www.wintecnico.com

    • Marked as answer by Cloud_TS Friday, December 10, 2010 9:52 AM
    Tuesday, November 30, 2010 10:00 AM
    Answerer
  • I would recommend logging onto the new Administrator that you have created and delete the User Profile (not the account) of the primary Admin Account.

    Ensure you copy any essential files and data to another location. Open the Advanced User Profile properties item by typing user profile in the Start Menu search. The Advanced User Profile item should appear. Here you can delete the profile to the account that is having the issues.

    Next time you log in the profile will recreate

    Hope this helps


    Lee Bowman MCITP MCTS
    • Marked as answer by Cloud_TS Friday, December 10, 2010 9:53 AM
    Tuesday, November 30, 2010 10:31 AM