Problem uninstalling program on windows home server console RRS feed

  • Question

  • Hi,

    I have a problem uninstalling a program in windows home server console. It started when the program, my movies for whs, will not rip hdvd or bluray discs.  Following instructions from mymovies.dk, they suggested uninstalling the program, but I find now that it will not uninstall. I get an error message "The installer has encountered an unexpected error installing this package.This may indicate an error with this package. The error code is 2761".  I have also tried to uninstall my movies for whs from the settings section of the console but it does not appear on the add-ins tab anymore. I have given the files and folders full admin permissions, but nothing seems to work.  I would be very grateful for any advice at this point.

    Many thanks



    Sunday, October 3, 2010 11:12 AM


All replies

  • hi symi

    u can try one of the following :

    1) logon in safe mode, and try to uninstall that program

    2) open run>>msconfig>>from nthe general tab

    select "diagnostic startup"

    restart server,try to uninstall

    and then revert back ,msconfig>>"Normal startup"


    let me know if this didn't work well

    Sunday, October 3, 2010 11:51 AM
  • I'd ask them here.




    Regards, Dave Patrick .... Microsoft Certified Professional -Microsoft MVP [Windows]
    • Marked as answer by Tim Quan Monday, October 4, 2010 4:36 AM
    Sunday, October 3, 2010 3:41 PM