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My Authenticator App just reset and I have lost all my accounts, please help RRS feed

  • Question

  • Hi:

    My Authenticator App just reset and I have lost all my accounts, please help.

    My phone shut down because the battery was too low and when it restarted the Authenticator was empty.

    Friday, January 12, 2018 3:55 PM

All replies

  • Hi

    You need re-add your accounts. Microsoft authenticator app does not backup your accounts.

    Regards,

    Walter


    Please remember to mark the replies as answers if they help.
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    Monday, January 15, 2018 5:23 AM