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Sporadic Undeliverable messages when sending to Hotmail accounts RRS feed

  • Question

  • I have a user that tries to send emails to different Hotmail users almost weekly. Each time that they send it gives an undeliverable for a different hotmail address. I have tried to research the undeliverable using the syntax in the email but cannot find a definite answer. Has anyone ran into this that can shed some light on why? The addresses that fails 1 week will work the next but adifferent hotmail address(s) will bounce back. Any information or direction would be appreciated. 

    There's a problem with the recipient's mailbox. Please try resending the message. If the problem continues, please contact your email admin.

    The following organization rejected your message: BLUPR01MB1716.prod.exchangelabs.com.

    Diagnostic information for administrators:

    Generating server: BY2PR01MB1718.prod.exchangelabs.com

    notimportant@hotmail.com BLUPR01MB1716.prod.exchangelabs.com Remote Server returned '554 5.2.0 STOREDRV.Deliver.Exception:InvalidSenderException; Failed to process message due to a permanent exception with message InvalidSenderException: [Stage: OnPromotedEvent][Agent: Redirection Agent]'

    Original message headers:

    Thursday, October 27, 2016 6:54 PM

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