none
Adobe Acrobat Plug-in Causing Internet Explorer to freeze RRS feed

  • Question

  • We have an Adobe plug in that allows our employees to view PDF's in the browser.  Recently they have been experiencing a consistent issue of the PDF freezing in a gray screen and will not even start a loading bar. This causes all of Internet Explorer to freeze and have to task kill and start over.  This is a critical problem for us right now as viewing PDF's in browser is part of many employee's daily routines, and downloading the PDF everytime is not a solution, as we have code that populates certain fields but only when it's opened in browser.

    I have looked at other threads on this site and it appears I'm not the only one with this problem, and that there is also no solution available.

    Like I said earlier this is a critical fault in our employees day to day and some update or solution would be greatly appreciated.

     

    Internet Explorer Version: 11.356.18362.0

    Adobe Version: 2019.012.20040

    Adobe PDF Reader add-on Version: 19.10.20064.310990

     

    Thanks

    Thursday, October 3, 2019 5:28 PM