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Botched Mailbox Move Left User in Limbo RRS feed

  • Question

  • I attempted to move a large mailbox from one store to another. During the Move the New Store Crashed (Ran out of Log Space) so now the mailbox can not receive mail.

    We tried to Move From Corp1 to Corp2.

    When I Look at the mailbox in Exchange Management tool it shows that it is in Corp1

    When I look at it in ADSIEdit it shows it is in Corp1

    But I am Getting this in the mailbox servers application Log:

    - System
    - Provider
    [ Name] MSExchangeIS Mailbox Store
    - EventID 1022
    [ Qualifiers] 49168
    Level 2
    Task 16
    Keywords 0x80000000000000
    - TimeCreated
    [ SystemTime] 2012-08-28T15:37:13.000Z
    EventRecordID 117
    Channel Application
    Computer Clustered Mailbox Server
    Security
    - EventData
    Hub Transport Server$
    /o=abc/ou=ABCD/cn=recipients/cn=username
    1144
    Corporate\corp21
    HubTransport Server2
    edgetransport.exe
    0
    Client=HUB

    How do I clean this up?????

    Thanks!

    Tuesday, August 28, 2012 3:50 PM

Answers

  • Did you post the complete event log entry?  I don't see a description.

    The old "fix" for a botched mailbox move was to try to move it back.  What would happen is that the move would fail, but it would clean up the partial mailbox.  Exchange 2007 and 2010 is supposed to be smart enough to not require that, however.

    Take a backup first!  Have the user export his mailbox to a PST if he can get to the data or has offline folders just to be sure.


    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

    Wednesday, August 29, 2012 3:12 PM

All replies

  • What version, service pack and hotfix level of Exchange?

    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

    Tuesday, August 28, 2012 11:58 PM
  • Hey Ed,

    Thanks for the reply.  I am On Exchange 2007, I Believe SP2.  The About Says 08.02.0301.000

    Any help would be greatly appreciated

    Wednesday, August 29, 2012 1:08 AM
  • Did you post the complete event log entry?  I don't see a description.

    The old "fix" for a botched mailbox move was to try to move it back.  What would happen is that the move would fail, but it would clean up the partial mailbox.  Exchange 2007 and 2010 is supposed to be smart enough to not require that, however.

    Take a backup first!  Have the user export his mailbox to a PST if he can get to the data or has offline folders just to be sure.


    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

    Wednesday, August 29, 2012 3:12 PM
  • I will give that a Try.  Want to be sure I have enough Log Space before I start that!  I will let you know if that worked

    Wednesday, August 29, 2012 4:46 PM
  • I know this thread is stale, but did that work for you?  And what was the exact method you used?

    I had the exact same problem, moving a large mailbox failed leaving a disconnected mailbox on the target group and an active mailbox on the source group.  And unable to remove the disconnected mailbox.

    Thanks for any help you can offer!

    Thursday, May 30, 2013 5:46 PM