locked
Vista Explorer crashes from one touch of a file? and more? : ( RRS feed

  • Question

  • SOoooooooo first off excuse my grammar...

    here is what i have tried...

    -various tweaks
    -reseting vista to default registry
    -reseting  bios from oc
    -shellxview
    -prog such as tuneup utilities 09, advanced systemcare 3, hijack this, driver cleaner, bit defender 08

    what it’s doing and wasn’t doing when i first installed (of course) explorer sits and doesn’t respond and thus me having to click click click to make it end task or manually end it in task manager...

    I’ve watched it freeze as soon as i log on and hours later randomly

    I’ve watched it freeze when I try and move a file on the desktop , delete files, rename, open my computer, and right clicking a file.... it will sit there with the little round

    the only thing I’ve changed since the build of the machine is 2 more sticks of ram i mistakenly bought the wrong timing one is 5-5-5-12
    and one is 5-5-5-18 other then that nothing has changed...

    q6600 after market fan, 8800 gts 512, 780i mobo, 4 gigs corsair, tough power 850 watt pw....

    Something tells me it’s the ram or it’s some pro give installed but whattttt I know a lot of other people have this same issue and have yet to find a solid fix

    And please don’t respond with some smart ____ answer>>>>  -.O  <(  -  -  )>

    Wednesday, December 17, 2008 3:53 AM

Answers

  • Hi,

     

    In Safe Mode, no third party components are loaded. If the issue still occurs in this situation, related system components can be corrupt or lost.

     

    To resolve this issue, I suggest that you run In-place Upgrade. Before that, I recommend that you backup your user profile (C:\Users[UserName])to another place.

     

    How to do an in-place upgrade on Windows Vista Ultimate

    ======================================

    NOTE: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

    256986 Description of the Microsoft Windows Registry

    http://support.microsoft.com/?id=256986

     

    1. Click Start, type: REGEGIT in the Start Search bar and then press Enter. Click Continue if it prompts.

    2. Navigate to the following registry key:

     

    HKLM\Software\Microsoft\Windows NT\CurrentVersion

     

    3. Highlight the branch Windows in the left pane.

    4. In the right frame we will see the key EditionID. Double click the key.

    5. Change the value from "Ultimate" to "Business" and click OK.

    6. Exit the Registry Editor.

     

    7. After that registry key is set, put in the Windows Vista installation Media to start the setup process. If you go through the options, it will give an option to upgrade to Vista Ultimate.

    8. Select "Upgrade to Vista Ultimate" option and then follow the wizard to complete the in-place upgrade process.

     

     


    Arthur Xie - MSFT
    Thursday, December 25, 2008 9:25 AM
    Moderator

All replies

  • can someone plz try and help me or point me in a direction...
    Thursday, December 18, 2008 6:47 AM
  • Hi,

     

    Boot in Safe Mode, and confirm if the issue occurs. Please restart computer, press the F8 key when the boot menu pops up, select [Safe Mode], and boot up. If the issue occurs, certain components may be corrupt. You may need to repair the system.

     

    However, if the issue does not occur in Safe Mode, please boot in Clean Boot Mode.

     

    Clean boot

    =================

    Let’s disable all startup items and third party services when booting. This method will help us determine if this issue is caused by a loading program or service. Please perform the following steps:

     

    1. Click the Start Button type "msconfig" (without quotation marks) in the Start Search box, and then press Enter.

     

    Note: If prompted, please click Continue on the User Account Control (UAC) window.

     

    2. Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray).

    3. Click the "Startup" tab, click "Disable All" and click "OK".

     

    Then, restart the computer. When the "System Configuration Utility" window appears, please check the "Don't show this message or launch the System Configuration Utility when Windows starts" box and click OK.

     

    Please test this issue in the Clean Boot environment, if the issue disappears in the Clean Boot environment, we can use a 50/50 approach to quickly narrow down which entry is causing the issue.

     

    For more information about this step, please refer to the following KB article:

     

    How to troubleshoot a problem by performing a clean boot in Windows Vista

    http://support.microsoft.com//kb/929135

     

    If the issue persists in Clean Boot Mode, please launch ShellExView, save the log and paste the log in your post.


    Arthur Xie - MSFT
    Thursday, December 18, 2008 7:37 AM
    Moderator
  • It still does it.. i only had nvidia and bitdefender service running.. and same with startup prog...  i disabled them and it still does it.. safe mode also hmmmmmmmm

    Thursday, December 18, 2008 10:18 PM
  • Hi,

     

    In Safe Mode, no third party components are loaded. If the issue still occurs in this situation, related system components can be corrupt or lost.

     

    To resolve this issue, I suggest that you run In-place Upgrade. Before that, I recommend that you backup your user profile (C:\Users[UserName])to another place.

     

    How to do an in-place upgrade on Windows Vista Ultimate

    ======================================

    NOTE: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

    256986 Description of the Microsoft Windows Registry

    http://support.microsoft.com/?id=256986

     

    1. Click Start, type: REGEGIT in the Start Search bar and then press Enter. Click Continue if it prompts.

    2. Navigate to the following registry key:

     

    HKLM\Software\Microsoft\Windows NT\CurrentVersion

     

    3. Highlight the branch Windows in the left pane.

    4. In the right frame we will see the key EditionID. Double click the key.

    5. Change the value from "Ultimate" to "Business" and click OK.

    6. Exit the Registry Editor.

     

    7. After that registry key is set, put in the Windows Vista installation Media to start the setup process. If you go through the options, it will give an option to upgrade to Vista Ultimate.

    8. Select "Upgrade to Vista Ultimate" option and then follow the wizard to complete the in-place upgrade process.

     

     


    Arthur Xie - MSFT
    Thursday, December 25, 2008 9:25 AM
    Moderator