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Disk Protect will not turn on RRS feed

  • Question

  • I have a computer that has been running SteadyState for 1 year. Recently Disk Protect turned off and will not turn back on.
    Tuesday, March 9, 2010 4:04 PM

Answers

  • For this kind of issue, you can first try the following steps and see the result:

    When the problem occurs, please check if there is a cache file (Cache.WDP) under drive C: As the cache file was hidden by default, we need to show the hidden files with the following steps:
    -------------------
    1. Click Start, then click Control Panel, and then click Folder Options.
    2. Click the View tab. Under Hidden files and folders, click "Show hidden files and folders."
    3. Clear the "Hide protected operating system files (Recommended)" check box.
    4. Clear the "Hide extensions for known file type" check box. Click OK.

    If Cache.WDP exists, we can manually delete it with the following steps:
    -------------------
    1. Restart your computer and start pressing the F8 key on your keyboard.
    2. When the Windows Advanced Options menu appears, select Safe Mode, and then press Enter.
    3. Log onto Windows by using the Administrator account or any user account with the Administrator privileges.
    4. Delete the Cache.WDP file under drive C. Restart the computer.
    5. Start SteadyState, “Cache File Is Corrupted” windows will appear.
    6. Select “Uninstall Windows Disk Protection and delete the corrupted cache file” and click OK. Then, let's try to enable WDP again.

    Hope this helps!


    Sean Zhu - MSFT
    Wednesday, March 10, 2010 7:15 AM
    Moderator

All replies

  • Try System Restore to return to how you had SteadyState working before. If that won't work try un-installing SteadyState and then re-install it. If that fails too, move any vital files from C drive to safety on another partition or USB then do a clean windows restore, update, defrag and install SteadyState again.
          For future such predicaments it's a good idea to back-up an image of C drive to another partition, USB store or DVD discs of the updated & defagged windows just prior to the point of installing SteadyState. Reduce C drive to the smallest possible size when making back-up image. This is easier to do on Vista but XP may be a bigger problem.         sim 

    helpful mmurrayep if you reveal which operating system you use when posing questions.
    Tuesday, March 9, 2010 11:09 PM
  • For this kind of issue, you can first try the following steps and see the result:

    When the problem occurs, please check if there is a cache file (Cache.WDP) under drive C: As the cache file was hidden by default, we need to show the hidden files with the following steps:
    -------------------
    1. Click Start, then click Control Panel, and then click Folder Options.
    2. Click the View tab. Under Hidden files and folders, click "Show hidden files and folders."
    3. Clear the "Hide protected operating system files (Recommended)" check box.
    4. Clear the "Hide extensions for known file type" check box. Click OK.

    If Cache.WDP exists, we can manually delete it with the following steps:
    -------------------
    1. Restart your computer and start pressing the F8 key on your keyboard.
    2. When the Windows Advanced Options menu appears, select Safe Mode, and then press Enter.
    3. Log onto Windows by using the Administrator account or any user account with the Administrator privileges.
    4. Delete the Cache.WDP file under drive C. Restart the computer.
    5. Start SteadyState, “Cache File Is Corrupted” windows will appear.
    6. Select “Uninstall Windows Disk Protection and delete the corrupted cache file” and click OK. Then, let's try to enable WDP again.

    Hope this helps!


    Sean Zhu - MSFT
    Wednesday, March 10, 2010 7:15 AM
    Moderator