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my Canon Scan Lide 500F not working... RRS feed

  • Question

  • I have a Canon Scan Lide 500F, plugged on Windows Vista computer with the following driver: Lide500fvst11220a_xpen.

    On Canoscan Toolbox when I press SCAN the scanner makes the processing noise and a window comes up saying:
    "processing calibration data from the scanner (about 1 to 2 minutes required) do not open." About 3 to 4 seconds later a new window pops up saying: "Calibration can not be perfomed. Pull out the film and place Place the Film Adapter Unit at Frame 1." On the FAU there is nothing plugged because I do not have one. and I dont know which film I am supposed to pull out. when I press "OK" on this window another window comes up saying: TWAIN data transfer error."
    And it just cant scan or copy...I Dont know what to do so your help would be greatly appreciated.
    Muchy
    Friday, November 27, 2009 5:11 AM