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SCCM deployment status shows as "unknown" RRS feed

  • Question

  • Dear Experts,

    We are deploying the Microsoft Security Patches on a monthly basis to our client. Whenever we check with the deployment status we always see over 3k to 6k machines showing the compliant status as unknown. Going thourgh the details section we could see all the machines show the message as Client Check Passed Active/Inactive.

    How can we find a list of machines which are in unknown status? Is there a way to check in reports of SCCM 2012 Console 1702 Version?

    Please suggest us a way on how to check such unknown status machines under a deployment scheduled and also let us know if there are any tools available to check the Deployment status  to check which machines are compliant, non-complaint and unknown.

    Regards,

    Shanker Kumar

    Thursday, September 21, 2017 10:36 PM

Answers

  • Hi,
    there are builtin reports to show which clients is in which state. Here are some good ones as well. http://eskonr.com/tag/sccm-patch-reports/

    Unknown means that the clients haven't scanned for updates shince that update was released, that is why they are "unknown" 

    Regards,
    Jörgen


    -- My System Center blog ccmexec.com -- Twitter @ccmexec

    • Marked as answer by Shanker Kumar Tuesday, October 24, 2017 3:38 PM
    Friday, September 22, 2017 5:37 AM
  • Unknown can also mean the client simply isn't reporting any data at all for software updates because its misconfigured or broken. There are many possible reasons for that and you need to troubleshoot the clients to determine if that's the case or not. Start by checking wuahandler.log on the clients themselves.

    Jason | https://home.configmgrftw.com | @jasonsandys

    • Marked as answer by Shanker Kumar Tuesday, October 24, 2017 3:38 PM
    Friday, September 22, 2017 1:13 PM

All replies

  • Hi,
    there are builtin reports to show which clients is in which state. Here are some good ones as well. http://eskonr.com/tag/sccm-patch-reports/

    Unknown means that the clients haven't scanned for updates shince that update was released, that is why they are "unknown" 

    Regards,
    Jörgen


    -- My System Center blog ccmexec.com -- Twitter @ccmexec

    • Marked as answer by Shanker Kumar Tuesday, October 24, 2017 3:38 PM
    Friday, September 22, 2017 5:37 AM
  • Unknown can also mean the client simply isn't reporting any data at all for software updates because its misconfigured or broken. There are many possible reasons for that and you need to troubleshoot the clients to determine if that's the case or not. Start by checking wuahandler.log on the clients themselves.

    Jason | https://home.configmgrftw.com | @jasonsandys

    • Marked as answer by Shanker Kumar Tuesday, October 24, 2017 3:38 PM
    Friday, September 22, 2017 1:13 PM