none
Unable to install Windows 10 Error: 0x1900101 - 0x3001A RRS feed

  • Question

  • I was unable to upgrade my brand new laptop to Windows 10, came up with this error:

    0x1900101 - 0x3001A

    Installation failed in fase FIRST_BOOT  error during action BEGIN_FIRST_BOOT

    Laptop: ASUS G751J

    Any ideas as to what is wrong?

    Sunday, November 8, 2015 12:48 PM

Answers

  • The fastest way to get the upgrade is to download the ISO.  An ISO is like a dvd so to use it you will need to right click>mount.  Start the upgrade from within windows.

    WARNING:  DO NOT USE THESE TO DO A CLEAN INSTALL (until after you have already updated).  If you do you will not be able to activate it unless you have previously upgraded to win 10 and activated it.  You then will be forced to re-install your previous OS before upgrading to win 10

    Warning Running the media creation tool may prevent you from rolling back to a previous OS

    The Official Final Windows 10 download is now available

    Use the download tool to create ISO media to update your windows.

    http://www.microsoft.com/en-us/software-download/windows10

    Use Download Tool Now (32bit version)
    http://go.microsoft.com/fwlink/?LinkId=616935

    Use Download Tool Now (64bit version)
    http://go.microsoft.com/fwlink/?LinkId=616936


    Wanikiya and Dyami--Team Zigzag Windows IT-PRO (MS-MVP)

    Sunday, November 8, 2015 2:20 PM
    Moderator
  • Hi,

    Please try using ISO file for upgrade as mentioend by MVP ZigZag, if same error code perisists.

      • Disable (preferrably uninstall) your Antivirus utility before attempting the upgrade.
      • Restart a few times and try again.
      • Disable General USB Devices (example - Smart Card Reader). 
      • If you are using a SCSI hard disk, make sure you have drivers available for your storage device on a thumdrive and it is connected. During Windows 10 setup, click the Custom Advanced Option and use the Load Driver command to load the appropriate driver for the SCSI drive. If this does not work and setup still fails, consider switching to a IDE based hard disk.
      • Do a clean boot and try again.
      • If you are upgrading using the .ISO file, disconnect from the Internet during setup, if you are connected by LAN (Ethernet) or Wi-Fi, disable both and attempt setup again. 
      • If you are updating through Windows Update, when the download reaches 100% disconnect from the Internet LAN (Ethernet) or Wi-Fi and proceed with the installation.
      • If that does not work, try using the .ISO file to upgrade if possible.
      • If you are connected to a domain, switch to a local account
      • If you have any external devices attached to the machine, disconnect them (example, gaming controllers, USB keys, external hard disk, printers, non-essential devices).

      How to: upgrade from previous versions of Windows using Windows 10 ISO file

      How to download official Windows 10 ISO files

      If you are installing Windows 10 using Windows Update, try the following:

      1. Press Windows Key + X on the keyboard and then select “Command Prompt (Admin)” from the menu.

      2. Stop the BITS, Cryptographic, MSI Installer and the Windows Update Services. To do this, type the following commands at a command prompt. Press the “ENTER” key after you type each command.

                                 net stop wuauserv

                                 net stop cryptSvc

                                 net stop bits

                                 net stop msiserver

      3. Now rename the SoftwareDistribution and Catroot2 folder. You can do this by typing the following commands in the Command Prompt. Press the “ENTER” key after you type each command.

                                ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

                                ren C:\Windows\System32\catroot2 Catroot2.old

      4. Now, let’s restart the BITS, Cryptographic, MSI Installer and the Windows Update Services. Typethe following commands in the Command Prompt for this. Press the ENTER key after you type each command.

                              net start wuauserv

                              net start cryptSvc

                              net start bits

                              net start msiserver

      5. Type Exit in the Command Prompt to close it and then restart the computer.

      Regards,

      D. Wu


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Tuesday, November 10, 2015 6:19 AM
    Moderator

All replies

  • The fastest way to get the upgrade is to download the ISO.  An ISO is like a dvd so to use it you will need to right click>mount.  Start the upgrade from within windows.

    WARNING:  DO NOT USE THESE TO DO A CLEAN INSTALL (until after you have already updated).  If you do you will not be able to activate it unless you have previously upgraded to win 10 and activated it.  You then will be forced to re-install your previous OS before upgrading to win 10

    Warning Running the media creation tool may prevent you from rolling back to a previous OS

    The Official Final Windows 10 download is now available

    Use the download tool to create ISO media to update your windows.

    http://www.microsoft.com/en-us/software-download/windows10

    Use Download Tool Now (32bit version)
    http://go.microsoft.com/fwlink/?LinkId=616935

    Use Download Tool Now (64bit version)
    http://go.microsoft.com/fwlink/?LinkId=616936


    Wanikiya and Dyami--Team Zigzag Windows IT-PRO (MS-MVP)

    Sunday, November 8, 2015 2:20 PM
    Moderator
  • Hi,

    Please try using ISO file for upgrade as mentioend by MVP ZigZag, if same error code perisists.

      • Disable (preferrably uninstall) your Antivirus utility before attempting the upgrade.
      • Restart a few times and try again.
      • Disable General USB Devices (example - Smart Card Reader). 
      • If you are using a SCSI hard disk, make sure you have drivers available for your storage device on a thumdrive and it is connected. During Windows 10 setup, click the Custom Advanced Option and use the Load Driver command to load the appropriate driver for the SCSI drive. If this does not work and setup still fails, consider switching to a IDE based hard disk.
      • Do a clean boot and try again.
      • If you are upgrading using the .ISO file, disconnect from the Internet during setup, if you are connected by LAN (Ethernet) or Wi-Fi, disable both and attempt setup again. 
      • If you are updating through Windows Update, when the download reaches 100% disconnect from the Internet LAN (Ethernet) or Wi-Fi and proceed with the installation.
      • If that does not work, try using the .ISO file to upgrade if possible.
      • If you are connected to a domain, switch to a local account
      • If you have any external devices attached to the machine, disconnect them (example, gaming controllers, USB keys, external hard disk, printers, non-essential devices).

      How to: upgrade from previous versions of Windows using Windows 10 ISO file

      How to download official Windows 10 ISO files

      If you are installing Windows 10 using Windows Update, try the following:

      1. Press Windows Key + X on the keyboard and then select “Command Prompt (Admin)” from the menu.

      2. Stop the BITS, Cryptographic, MSI Installer and the Windows Update Services. To do this, type the following commands at a command prompt. Press the “ENTER” key after you type each command.

                                 net stop wuauserv

                                 net stop cryptSvc

                                 net stop bits

                                 net stop msiserver

      3. Now rename the SoftwareDistribution and Catroot2 folder. You can do this by typing the following commands in the Command Prompt. Press the “ENTER” key after you type each command.

                                ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

                                ren C:\Windows\System32\catroot2 Catroot2.old

      4. Now, let’s restart the BITS, Cryptographic, MSI Installer and the Windows Update Services. Typethe following commands in the Command Prompt for this. Press the ENTER key after you type each command.

                              net start wuauserv

                              net start cryptSvc

                              net start bits

                              net start msiserver

      5. Type Exit in the Command Prompt to close it and then restart the computer.

      Regards,

      D. Wu


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Tuesday, November 10, 2015 6:19 AM
    Moderator