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have office 365 but no Word

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Hi All,

I have recently renewed by Office 365 Personal subscription - it installed Excel, Powerpoint, OneNote, Publisher, Access and Outlook but not Word. What am I doing wrong??

Thanks

Sunday, May 12, 2019 7:11 AM

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Hi,

What leads you to believe that you do not have Word installed? Generally you cannot leave Word off a 365 installation.

Try typing Word in Cortana. What happens?
Charles Kenyon Madison, WI
- Proposed as answer by Herb GuMicrosoft contingent staff Monday, May 20, 2019 8:15 AM
Sunday, May 12, 2019 7:33 PM
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See https://support.office.com/en-us/article/Can-t-find-Office-applications-in-Windows-10-Windows-8-or-Windows-7-907ce545-6ae8-459b-8d9d-de6764a635d6.
Stefan Blom, Microsoft Word MVP
- Proposed as answer by Herb GuMicrosoft contingent staff Monday, May 20, 2019 8:15 AM
Sunday, May 12, 2019 11:46 PM
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Hi,

What’s your operating system? Have you tried to find and open Word application from the “Start” screen?

Just checking in to see if the information of Stefan Blom was helpful, review https://support.office.com/en-us/article/Can-t-find-Office-applications-in-Windows-10-Windows-8-or-Windows-7-907ce545-6ae8-459b-8d9d-de6764a635d6

If the problem persists, please let us know how you updated Office 365 before? And please send us the configure.xml.

Regards,

Bella Wu

Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Office 2019.
- Proposed as answer by Herb GuMicrosoft contingent staff Monday, May 20, 2019 8:15 AM
Monday, May 13, 2019 6:32 AM
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Hi,

It's been a long time after this issue. I just want to check whether it was solved.

If you need more help, please feel free to post back.

If the information was helpful, it's recommended to mark it as answer.

Have a nice day!

Regards,

Bella Wu

Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Office 2019.

Wednesday, May 22, 2019 2:16 AM