Why Is Windows 7 System Image Backup Incomplete? RRS feed

  • Question

  • Windows 7 Ultimate x64 with all Patches

    I am trying to setup a backup plan for a standalone workstation that will facilitate a bare metal restore of the PC.

    Part of that includes generating a system image for restoring the operating system and local user accounts. 

    The first hint that the backup/restore process has not been fully vetted hit me when I looked at:
    and realized that the instructions for getting to Backup and Restore were wrong or at least did not match my system.

    However, I continued along and started to setup a system image backup.  At that point I got a popup telling me that a system image backup did not include file encryption certificates which, according to the description, had to be manually exported for each user.  I do not understand how a backup that purports to allow you to recreated your PC in the event of a disk failure could not include things like encrypting file certificates.  I am also concerned that there are other critical things that are not backed up during a system image backup that I will be unaware of until I have to recover the workstation.

    I would appreciate it if someone could point me to a white paper detailing how to setup complete backup for a standalone workstation because the only option I see now is to boot a LiveCD and make an image copy of the System and C: drive partitions.

    Any other suggestions/links would also be appreciarted.


    Monday, January 6, 2014 5:25 AM

All replies

  • Hi,

    As I known that Backup will not work on the files which are encrypted by EFS. If the files were encrypted, the backup will skip these files.

    If there are some such files, please decrypted them and try to back up again.

    For EFS certifications, we may need to export manually:

    Backup Windows Encrypting File System certificates


    If the issue still persists, we need your event log for further research.

    Hope these could be helpful.

    Kate Li
    TechNet Community Support

    Tuesday, January 7, 2014 8:56 AM
  • Usually, a built-in backup software is not easy-to-use as a professional third-party software.

    I used Ghost before, But now Aomei backupper instead.


    I hope this could help you.

    Wednesday, January 8, 2014 2:27 AM
  • Hi Saberman,

    Have you gotten time to try my suggestions?

    Look for the updates on your thread.

    Kate Li
    TechNet Community Support

    Friday, January 10, 2014 7:27 AM
  • Hi, 

    Since there is no response from you, we considered that you have gotten what you want in previous post. 

    For further question, please don't hesitate to come back here and let's discuss again. 

    If you have any feedback on our support, please click here

    Kate Li
    TechNet Community Support

    Wednesday, January 22, 2014 1:38 PM
  • Unfortunately, your suggestions do not solve the problem which is to have a down to the metal automatic backup that can be restored on a replacement drive/machine and recreate the entire environment.  To have to have the user(s) manually decrypt and backup their files defeats the whole purpose which is to have an automatic backup.

    It appears the only solution is to image the drive but I am not sure if that can be done automatically on a schedule.


    Wednesday, January 22, 2014 9:17 PM