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ieexplorer does not work RRS feed

  • Question

  •   Problem Event Name:    APPCRASH
      Application Name:    iexplore.exe
      Application Version:    8.0.7600.16385
      Application Timestamp:    4a5bc69e
      Fault Module Name:    KERNELBASE.dll
      Fault Module Version:    6.1.7600.16385
      Fault Module Timestamp:    4a5bdaae
      Exception Code:    0eedfade
      Exception Offset:    00009617
      OS Version:    6.1.7600.2.0.0.768.3
      Locale ID:    1033
      Additional Information 1:    0a9e
      Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:    0a9e
      Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
    Thursday, March 18, 2010 5:57 PM

Answers

  • Hi,

     

    This issue can occur by incompatible third party programs, virus or corrupted temporarily files. I suggest you perform the following steps to troubleshoot the issue.

     

    1. Perform a Clean Boot to check the result.

     

    2. Reset Internet Explorer 8 settings.

     

    3. Run Disk Cleanup tool to clear temporarily files.

     

    Does the error persist?

     

    Thanks,

    Novak

     

     

    • Marked as answer by Novak Wu Tuesday, April 6, 2010 2:20 AM
    Friday, March 19, 2010 6:26 AM