How to troubleshoot print failures in Word 2010, Word 2007, and Word 2003
http://support.microsoft.com/kb/826845
See the KnowledgeBase article "How to troubleshoot problems that occur when you start or use Word 2010, Word 2007, Word 2003, or Word 2002" at:
http://support.microsoft.com/default.aspx/kb/921541?p=1
Doug Robbins - Word MVP dkr[atsymbol]mvps[dot]org