Cannot retrieve my pictures RRS feed

  • General discussion

  • I am unable to retrieve my pics, ..... access denied.

    please help.

    Monday, May 18, 2009 7:44 PM

All replies

  • Hi,

    Thank you for posting in Microsoft TechNet Forum.

    Coule you please describe the issue in details? What is the extact symptom on this issue? Did you receive any error message? I would like to suggest that you provide a screenshot. Then I will perform a further troubleshooting.


    1)Press the Print Screen key (PrtScn) on your keyboard.
    2)Click the "Start" menu, type "mspaint" in the Search Bar and Press Enter.
    3)In the Paint program, click the "Edit" menu, click "Paste", click the "File" menu, and click "Save".
    4)The "Save As" dialogue box will appear. Type a file name in the "File name:" box, for example: "screenshot".
    5)Make sure "JPEG (*.JPG;*.JPEG;*.JPE;*.JFIF)" is selected in the "Save as type" box, click “Desktop” on the left pane and then click "Save".
    6)Upload the picture to SkyDrive ( www.skydrive.live.com ), and let me know the URL.

    Hope this helps. Thanks.

    Tuesday, May 19, 2009 2:26 AM