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How do you get to xfinity.com RRS feed

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  • Hi pissed off2,

    Is this a personal PC or a domain environment? Did the other browsers work well?
    Please open a command line and run "ping 8.8.8.8" to verify whether the network connection is fine.
    If it is not available to ping 8.8.8.8, please check the network connection. We should ensure the router can work well if we are using a router.

    If it is available to ping 8.8.8.8 and the other browsers work well, please take the following steps to have a troubleshoot.
    1.Uncheck all the proxy configurations.
    Tools\Internet Options\Connections\LAN settings\Uncheck all the configurations.
    2.Turn off the firewall temporarily to have a check.
    3.Run "iexplore.exe -extoff" to open Internet Explorer without add-ons to have a troubleshoot.
    4.If the issue persists, please reset the Internet Explorer to get an original settings to have a check.
    Tools\Internet Options\Advanced\Reset

    Best regards


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    Tuesday, November 10, 2015 1:46 AM
    Moderator