Hi,
Did you receive any error message?
What is the make and model of your PC? Check if there is any firmware update from the manufacture's offical website. If you are using HP, try downloading the update
here.Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Meanwhile, please refer to
Troubleshoot problems with creating a DVD-Video using Windows DVD Maker for more information.
Regards,
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