Fingerprint Sensor/Ink Desktop/Vista RRS feed

  • Question

  • Hello,

    After uninstatlling the Ink desktop application for vista from my tablet pc, my fingerprint software stopped working properly. I get an error 0xe7210005 can't initialize the fingerprint software application.

    What should I do?

    Thankx in advance
    Sunday, September 21, 2008 6:04 AM


  • Hi Snow,


    This behavior occurs if the fingerprint software is corrupt. I suggest that you reinstall Fingerprint Sensor. The installation pack can be found in the CDs that came with your computer. Before you install the software, I suggest that you temporary disable the anti-virus and firewall.


    If the issue persists, or the software is not installed properly, please let me know the detail information of the software. If it is Microsoft product, or an OEM product.


    Hope it helps.

    Tuesday, September 23, 2008 3:43 AM