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Help with email account in Outlook 2003 RRS feed

  • Question

  • I have my main MS Exchange account in Outlook which I can access and everything is fine. However, I have a second email box that is showing as well for another user.

    I have tried to go through the email accounts under Tools and gone through the advanced settings in order to access the open these additional mailboxes - however, the second mailbox is not listed there.

    Looking to remove the second mailbox from my Outlook.

    Thanks.
    Monday, April 27, 2009 1:24 PM

Answers

  • Hi,

    I'd like to know if you will recieve email which is sent to the additional mailbox?

    Besides,In E-mail Accounts Windows,please try to find the additional users email account and then delete it.
    Please try to find the outlook Data files to see if any additinal pst files has been added.(Tools-Option-Mail Setup-Data files).

    If you cannot recieve emails which is sent to the additional mailbox and just like to remove all the emails to that mailbox,then I recommend you to create a rule to move all these emails to one pst folder,after that we can export it.

    Regards,
    Xiu 
    • Marked as answer by Xiu Zhang Thursday, April 30, 2009 8:07 AM
    Tuesday, April 28, 2009 9:05 AM
  • Create a new Outlook profile, and after you are satisfied with it, delete the old one.

    Karl
    • Proposed as answer by Just Karl Wednesday, April 29, 2009 7:22 PM
    • Marked as answer by Xiu Zhang Thursday, April 30, 2009 8:07 AM
    Wednesday, April 29, 2009 4:24 PM

All replies

  • Hi,

    I'd like to know if you will recieve email which is sent to the additional mailbox?

    Besides,In E-mail Accounts Windows,please try to find the additional users email account and then delete it.
    Please try to find the outlook Data files to see if any additinal pst files has been added.(Tools-Option-Mail Setup-Data files).

    If you cannot recieve emails which is sent to the additional mailbox and just like to remove all the emails to that mailbox,then I recommend you to create a rule to move all these emails to one pst folder,after that we can export it.

    Regards,
    Xiu 
    • Marked as answer by Xiu Zhang Thursday, April 30, 2009 8:07 AM
    Tuesday, April 28, 2009 9:05 AM
  • It is accessing another mailbox on the server. My emails are going correctly into my email box. I am just trying to remove the secondary mailbox from the outlook window.
    Tuesday, April 28, 2009 4:40 PM
  • Create a new Outlook profile, and after you are satisfied with it, delete the old one.

    Karl
    • Proposed as answer by Just Karl Wednesday, April 29, 2009 7:22 PM
    • Marked as answer by Xiu Zhang Thursday, April 30, 2009 8:07 AM
    Wednesday, April 29, 2009 4:24 PM
  • Thank you so much - that worked like a charm!!
    Monday, May 4, 2009 6:28 PM