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This really weird windows update happened overnight while my PC was off and it changed my entire computer. RRS feed

  • Question

  • So I turned off my PC overnight, when I woke up today instead of welcoming me in my, screen also said: Prepairing your desktop. Next thing I know my entire desktop files and folders were deleted and my background is black (happens everytime I turn on my PC now). I still have all of my files, but programs like fraps which has full and demo version got set to demo version even though I've been using the full version for over 2 years. Same thing with PS CS6 and Blender. Also another stupid bug, my google font has changed, it used to be very neat and now it sucks, it's font is very thin and pixely and I don't know how to fix it.

    So did anyone else get this problem?

    Is there an easy fix so I can go back to my old version (a.k.a. the way it was yesterday)?

    Friday, July 20, 2018 11:06 AM

All replies

  • You can use the System Restore feature to get your computer the time when everything worked well.

    https://support.microsoft.com/en-us/help/17085/windows-8-restore-refresh-reset-pc

    Saturday, July 21, 2018 5:48 AM
  • Hi,

    Did you install some software ,update the system yesterday?

    To help us narrow down the problem, please try to login another user, checking if the same problem exist.

    You can follow the reference to fix your user profile firstly

    https://support.microsoft.com/en-us/help/947215/you-receive-a-the-user-profile-service-failed-the-logon-error-message

    In addition, if you install some software/ update the system/software, try to roll back these updates.


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, July 23, 2018 6:03 AM
  • If you have any problem,please feel free to let me know

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, July 24, 2018 1:55 AM
  • View the Windows installation history and see if you can find out if a Windows update caused the problem/conflict (identify any KB#).

    If there was a Windows update, it can be uninstalled.

    Preventing Windows updates in the future is another problem.

    See if you can perform a system restore using the Windows advanced troubleshooting menu.

    https://www.sevenforums.com/tutorials/700-system-restore.html

    System restore points can fail or be unavailable.

    Once this problem is fixed to you satisfaction make a backup image.

    With a backup image you can restore when there are unexpected problems with Windows updates, malware, failure to boot, etc.

    Some software are free and some have a fee and this is dependent upon the features that you want.

    Some of the third party software companies are:  Acronis, Aoemi, EaseUS, Macrium, Paragon, etc.

    https://www.sevenforums.com/tutorials/73828-imaging-free-macrium.html

    This is a link for a backup and restore using Macrium:

    https://www.tenforums.com/tutorials/61026-backup-restore-macrium-reflect.html

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    Tuesday, July 24, 2018 2:06 AM