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Windows 7 stops playing videos on IE and Google Chrome. Please help! RRS feed

  • Question

  • I'm trying to see youtube videos using IE or Chrome and, while it starts showing the video, it is stops after few seconds and does not continue playing the video. Could anyone suggest any solution please? I'm using Win 7 home. Thank you very much.
    Sunday, August 15, 2010 8:06 PM

Answers

  • Please open Control Panel\All Control Panel Items\Programs and Features. Then remove the Adobe Flash Player. After removing, access the following website to download and install Adobe Flash Player.

    Adobe - Adobe Flash Player 

    Important Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

    If the issue still occurs, I suggest you troubleshoot in Clean Boot Mode.  

    Perform a clean startup to determine whether background programs are interfering with your game or program


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Arthur Xie Friday, August 20, 2010 9:58 AM
    Wednesday, August 18, 2010 4:11 AM