locked
Mentions Functionality in Exchange Server 2016 RRS feed

  • Question

  • Guys, using on premise Outlook 2016 and Exchange Server 2016. Not using O365 yet but in POC. Is the mentions functionality available in Exchange/Outlook 2016? From this article it appears it is but not working for me in my Outlook client.
    Friday, April 10, 2020 9:01 AM

Answers

  • Hi,

    Welcome to our forum.

    Are you using an MSI or C2R verison of Office? Please click File > Office Account to check this.(You can also provide me the screenshot)

    If you are using Click-to-Run version, please make sure you have update your Office to the latest version and test again.

    If you are using MSI version, I'm afraid this is by design, @mentions feature is not available in MSI Office 2016. Please look forward to future updates

    Thanks for your understanding and hope this can be helpful.

    Regards,

    Aidan Wang


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    • Marked as answer by shocko-tnet Tuesday, April 14, 2020 10:09 AM
    Monday, April 13, 2020 7:14 AM

All replies

  • What build of office 2016 are you running? it should work with build 1609 or the office 365 proplus package?

    Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Friday, April 10, 2020 3:55 PM
  • Build from Outlook 2016 Pro Plus:

    

    Friday, April 10, 2020 8:46 PM
  • Check your outlook version.

    This feature is worked for highlighted outlook versions only,

    Friday, April 10, 2020 9:16 PM
  • Check your outlook version.

    This feature is worked for highlighted outlook versions only,

    SO as per my screenshot above I have a supported version no? 
    Friday, April 10, 2020 10:23 PM
  • Hi,

    Exchange server forum mainly discusses and provide suggestions about Exchange server issues. Since your issue is more related to Outlook side, we will help you move this case to Outlook forum. You will get more professional information there.

    Thanks for your understanding. 

    Regards,

    Lydia Zhou


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Monday, April 13, 2020 5:50 AM
  • Hi,

    Welcome to our forum.

    Are you using an MSI or C2R verison of Office? Please click File > Office Account to check this.(You can also provide me the screenshot)

    If you are using Click-to-Run version, please make sure you have update your Office to the latest version and test again.

    If you are using MSI version, I'm afraid this is by design, @mentions feature is not available in MSI Office 2016. Please look forward to future updates

    Thanks for your understanding and hope this can be helpful.

    Regards,

    Aidan Wang


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    • Marked as answer by shocko-tnet Tuesday, April 14, 2020 10:09 AM
    Monday, April 13, 2020 7:14 AM
  • That's a shame :( So click to run is like the 'Current' branch and MSI like LTSR?
    Tuesday, April 14, 2020 10:08 AM