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Skype sing in to office 365 RRS feed

  • Question

  • Gents,

    while trying to sign in to office 365 to migrate an account from on-premise Skype to Skype online we got  the error below, appreciated if you can take a look .

    error

    Wednesday, July 24, 2019 8:27 AM

Answers

  • Hi e3sar,

    Make sure you use the admin account of O365 to sign in.

    Please check the winRM service is running on the server: “winrm quickconfig”.

    Also please check if there is any proxy configured: “netsh winhttp show proxy”.

    Try to use “netsh winhttp reset proxy” to reset proxy if it exists.

    Note: please remove your private information in your hyperlink screenshot.


    Best Regards,
    Shaw Lu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    • Marked as answer by e3sar Wednesday, July 24, 2019 10:57 AM
    Wednesday, July 24, 2019 9:51 AM

All replies

  • Hi e3sar,

    Make sure you use the admin account of O365 to sign in.

    Please check the winRM service is running on the server: “winrm quickconfig”.

    Also please check if there is any proxy configured: “netsh winhttp show proxy”.

    Try to use “netsh winhttp reset proxy” to reset proxy if it exists.

    Note: please remove your private information in your hyperlink screenshot.


    Best Regards,
    Shaw Lu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    • Marked as answer by e3sar Wednesday, July 24, 2019 10:57 AM
    Wednesday, July 24, 2019 9:51 AM
  • Hi Shaw,  



    thank you for the note.  will check the points which you highlight and come back

    Wednesday, July 24, 2019 10:48 AM
  • Hi Shaw,
    thank you again, we were using the wrong proxy, once we changed it signed in successfully

    Wednesday, July 24, 2019 10:59 AM
  • Hi,

    You are welcome. Glad to see it is resolved.


    Best Regards,
    Shaw Lu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Thursday, July 25, 2019 1:47 AM