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Stop: 0x0000008E & win32k.sys Error and SOLUTION (maby) RRS feed

  • Question

  • Problem Solution

    This problem has been identified as a problem with ATI Catalyst Controll Center 7.3, there are two solutions, one being a hot fix:

    http://support.ati.com/ics/support/default.asp?deptID=894&task=knowledge&questionID=26900 

     

     

     

    PROBLEM DETAILS

     

    I have upgraded from Windows XP Media Center (which was very stable, no blue screens) to Windows Vista Home Premium and I am getting the BlueScreen error during Windows boot just before the desktop is displayed.
    I have to boot in safe mode,  windows automatically trys to find a solution then I restart normally.  Then Windows says it has blocked start up program "system configuration utility".  Doing this seems to let me start normally.  Then next time I start the computer it crashes again.  Problem not fixed.

     

    What can I do about this, are there any solutions?

    Why does it work after I re-boot in safe mode then restart in normal mode?

    What is win32k.sys?

    Should I disable something?

    Any diagnosis software i should be running?

     

    Problem signature:
      Problem Event Name: BlueScreen
      OS Version: 6.0.6000.2.0.0.768.3
      Locale ID: 3081

    Additional information about the problem:
      BCCode: 1000008e
      BCP1: C0000005
      BCP2: 906CAAEA
      BCP3: 93EEAAB0
      BCP4: 00000000
      OS Version: 6_0_6000
      Service Pack: 0_0
      Product: 768_1

     


    Blue Screen Error Report:

    Stop: 0x0000008E (0xC0000005, 0x906CAAEA, 0x93EEAAB0, 0x00000000)

    win32k.sys - Address 906CAAEA base at 90600000, DateStamp 45d3cc1d

     

    I have also got these messages aswell:

     

    Stop: 0x0000008E (0xC0000005, 0x8FCCAAEA, 0x93490AV0, 0x00000000)

    win32k.sys - Address 8FCCAAGA base at 8FC00000, DateStamp 45d3cc1d


    and


    Stop: 0x0000008E (0xC0000005, 0x902CAAEA, 0x939A0AB0, 0x00000000)

    win32k.sys - Address 902CAAEA base at 90200000, DateStamp 45d3cc1d


    and


    Stop: 0x0000008E (0xC0000005, 0x902CAAEA, 0x928FFAB0, 0x00000000)

     

    Computer Information:

    Dell Demension 5150 (Vista Capable)

    Windows Vista Home Premium

    Intel Pentium D 3GHz dule core processors

    1GB RAM

    SATA HD 78.2GB Free Space

    512mb ATI Radeon X1300 video card

    SigmaTel STAC 92XX Audio

    ATI Catalyst Controll Center 7.3 and drivers

    McAfee Security Center

     

    Monday, April 16, 2007 11:28 PM

All replies

  •  

    Hi! I have a Presario SR model and I got the same message (0x0000008e), I ran the Extended Test for the harddrive (on boot press F10, select advance) and the harddrive tested fine.  I increased the memory to 2gb (from 1gb) and did the recovery installation and the computer works. Apparently one or both of the RAMs was/were bad.  Give it a try. Thanks!
    Saturday, March 29, 2008 2:02 AM
  • It just goes to bluescreen once a month without warning when turn on from standby.

     

    -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    Problem Event Name: BlueScreen
      OS Version: 6.0.6000.2.0.0.768.3
      Locale ID: 3081

    Additional information about the problem:
      BCCode: a
      BCP1: 0000002C
      BCP2: 00000002
      BCP3: 00000000
      BCP4: 82040C97
      OS Version: 6_0_6000
      Service Pack: 0_0
      Product: 768_1

    Files that help describe the problem:
      C:\WINDOWS\Minidump\Mini052308-01.dmp
      C:\Users\NASIR AHMAD\AppData\Local\Temp\WER-91073-0.sysdata.xml
      C:\Users\NASIR AHMAD\AppData\Local\Temp\WERE2DF.tmp.version.txt

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    Friday, May 23, 2008 10:37 AM