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Windows server 2012r2 update err

Question
-
2019-12-04 14:45:10:112 916 9a4 Agent ** START ** Agent: Finding updates [CallerId = wusa Id = 3]
2019-12-04 14:45:10:112 916 9a4 Agent *********
2019-12-04 14:45:10:112 916 1e2c Agent WARNING: WU client fails to call back to search call {933646F8-6900-4765-994B-F84CE9C98C3F} with error 0x8024000c
2019-12-04 14:45:10:112 916 9a4 Agent * Online = Yes; Ignore download priority = No
2019-12-04 14:45:10:112 916 9a4 Agent * Criteria = "DeploymentAction='Installation'"
2019-12-04 14:45:10:112 916 9a4 Agent * ServiceID = {E302BA0E-648B-47E0-A5FF-0BA4A2AC13E7} Third party service
2019-12-04 14:45:10:112 916 9a4 Agent * Search Scope = {Machine}
2019-12-04 14:45:10:112 916 9a4 Agent * Caller SID for Applicability: S-1-5-21-1375736893-3079953763-482349640-500
2019-12-04 14:45:10:300 916 9a4 Agent * WARNING: Exit code = 0x8024000B
2019-12-04 14:45:10:300 916 9a4 Agent *********
2019-12-04 14:45:10:300 916 9a4 Agent ** END ** Agent: Finding updates [CallerId = wusa Id = 3]
2019-12-04 14:45:10:300 916 9a4 Agent *************
2019-12-04 14:45:10:300 916 9a4 Agent WARNING: WU client failed Searching for update with error 0x8024000b
2019-12-04 14:45:10:300 916 9a4 IdleTmr WU operation (CSearchCall::Init ID 3, operation # 15) stopped; does use network; is not at background priority
2019-12-04 14:45:10:300 916 9a4 IdleTmr Decremented PDC RefCount for Network to 2
2019-12-04 14:45:10:300 916 9a4 IdleTmr Decremented idle timer priority operation counter to 1
2019-12-04 14:45:10:300 916 9a4 Agent *** END *** Queueing Finding updates [CallerId = AutomaticUpdates Id = 4]
2019-12-04 14:45:10:300 916 9a4 Agent *************
2019-12-04 14:45:10:300 916 9a4 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates Id = 4]
2019-12-04 14:45:10:300 916 9a4 Agent *********
2019-12-04 14:45:10:300 916 9a4 Agent * Online = Yes; Ignore download priority = No
2019-12-04 14:45:10:300 916 9a4 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2019-12-04 14:45:10:300 916 9a4 Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2019-12-04 14:45:10:300 916 9a4 Agent * Search Scope = {Machine & All Users}
2019-12-04 14:45:10:300 916 9a4 Agent * Caller SID for Applicability: S-1-5-18
2019-12-04 14:45:10:300 7056 1cd8 COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = wusa]
2019-12-04 14:45:10:300 916 9a4 SLS Retrieving SLS response from server using ETAG "16IMgThQPatW3gLvl1IedEpqN3G7onUum7nRv4bGmwI=_1440"...
2019-12-04 14:45:10:300 7056 1cd8 COMAPI - Updates found = 0
2019-12-04 14:45:10:300 7056 1cd8 COMAPI - WARNING: Exit code = 0x00000000, Result code = 0x8024000B
2019-12-04 14:45:10:300 7056 1cd8 COMAPI ---------
2019-12-04 14:45:10:300 916 9a4 SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=50&L=zh-CN&P=&PT=0x8&WUA=7.9.9600.17031
2019-12-04 14:45:10:300 7056 1cd8 COMAPI -- END -- COMAPI: Search [ClientId = wusa]
2019-12-04 14:45:10:300 7056 1cd8 COMAPI -------------
2019-12-04 14:45:10:300 7056 1704 COMAPI ----------- COMAPI: IUpdateServiceManager::RemoveService -----------
2019-12-04 14:45:10:300 7056 1704 COMAPI - ServiceId = {e302ba0e-648b-47e0-a5ff-0ba4a2ac13e7}
2019-12-04 14:45:10:300 916 39c IdleTmr Decremented idle timer priority operation counter to 0
2019-12-04 14:45:10:362 916 9a4 EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL: "7971f918-a847-4430-9279-4a52d1efe18d"
2019-12-04 14:45:10:362 7056 1704 COMAPI IUpdateService removing volatile scan package service, serviceID = {E302BA0E-648B-47E0-A5FF-0BA4A2AC13E7}
2019-12-04 14:45:10:362 916 9a4 SLS Retrieving SLS response from server...
2019-12-04 14:45:10:362 916 9a4 SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{7971F918-A847-4430-9279-4A52D1EFE18D}/x64/6.3.9600.0/0?CH=50&L=zh-CN&P=&PT=0x8&WUA=7.9.9600.17031
2019-12-04 14:45:10:362 916 230c Agent WARNING: WU client fails CClientCallRecorder::RemoveService with error 0x80248014
2019-12-04 14:45:10:362 7056 1704 COMAPI WARNING: ISusInternal::RemoveService failed, hr=80248014
2019-12-04 14:45:10:768 916 9a4 Misc Validating signature for C:\Windows\SoftwareDistribution\SLS\7971F918-A847-4430-9279-4A52D1EFE18D\sls.cab with dwProvFlags 0x00000080:
2019-12-04 14:45:10:815 916 9a4 Misc Microsoft signed: NA
2019-12-04 14:45:10:815 916 9a4 Misc Infrastructure signed: Yes
2019-12-04 14:45:10:815 916 9a4 Misc Validating signature for C:\Windows\SoftwareDistribution\SLS\7971F918-A847-4430-9279-4A52D1EFE18D\TMPE0FA.tmp with dwProvFlags 0x00000080:
2019-12-04 14:45:10:815 916 9a4 Misc Microsoft signed: NA
2019-12-04 14:45:10:831 916 9a4 Misc Infrastructure signed: Yes
2019-12-04 14:45:10:831 916 9a4 EP Got 7971F918-A847-4430-9279-4A52D1EFE18D redir Client/Server URL: "https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx"
2019-12-04 14:45:10:831 916 9a4 Setup Checking for agent SelfUpdate
2019-12-04 14:45:10:831 916 9a4 Setup Client version: Core: 7.9.9600.17031 Aux: 7.9.9600.17031
2019-12-04 14:45:10:831 916 9a4 SLS Retrieving SLS response from server using ETAG "16IMgThQPatW3gLvl1IedEpqN3G7onUum7nRv4bGmwI=_1440"...
2019-12-04 14:45:10:847 916 9a4 SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=50&L=zh-CN&P=&PT=0x8&WUA=7.9.9600.17031
2019-12-04 14:45:10:878 916 9a4 EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SelfUpdate URL: "https://fe2.update.microsoft.com/v10/3/windowsupdate/selfupdate"
2019-12-04 14:45:14:362 916 9a4 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
2019-12-04 14:45:14:378 916 9a4 Misc Microsoft signed: NA
2019-12-04 14:45:14:378 916 9a4 Misc Infrastructure signed: Yes
2019-12-04 14:45:14:378 916 9a4 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\TMPEEE6.tmp with dwProvFlags 0x00000080:
2019-12-04 14:45:14:394 916 9a4 Misc Microsoft signed: NA
2019-12-04 14:45:14:394 916 9a4 Misc Infrastructure signed: Yes
2019-12-04 14:45:14:394 916 9a4 Setup FATAL: GetClientUpdateUrl failed, err = 0x8024D009
2019-12-04 14:45:14:394 916 9a4 Setup Skipping SelfUpdate check based on the /SKIP directive in wuident
2019-12-04 14:45:14:394 916 9a4 Setup SelfUpdate check completed. SelfUpdate is NOT required.
2019-12-04 14:45:15:612 916 9a4 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2019-12-04 14:45:15:612 916 9a4 PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx
2019-12-04 14:45:15:612 916 9a4 PT WARNING: Cached cookie has expired or new PID is available
2019-12-04 14:45:15:878 916 9a4 Agent Reading cached app categories using lifetime 604800 seconds
2019-12-04 14:45:15:878 916 9a4 Agent Read 2 cached app categories
2019-12-04 14:45:24:691 916 9a4 PT + SyncUpdates round trips: 2
2019-12-04 14:45:59:348 916 9a4 PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2019-12-04 14:45:59:348 916 9a4 PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx
2019-12-04 14:45:59:645 916 9a4 DtaStor WARNING: Attempted to add URL http://download.windowsupdate.com/d/msdownload/update/software/secu/2019/11/windows8.1-kb4524445-x64_a8a5b5fd641b016e8ee0636c1dde808e98656d3a.msu for file qKW1/WQbAW6O4GNsHd6AjphlbTo= when file has not been previously added to the datastore
2019-12-04 14:45:59:645 916 9a4 DtaStor WARNING: Attempted to add URL http://download.windowsupdate.com/c/msdownload/update/others/2019/11/30238212_8fda5e07c0f1a6e8508a95c588cb6d5b3bd934b7.cab for file j9peB8DxpuhQipXFiMttWzvZNLc= when file has not been previously added to the datastore
2019-12-04 14:45:59:645 916 9a4 DtaStor WARNING: Attempted to add URL http://download.windowsupdate.com/c/msdownload/update/others/2019/11/30276887_3ce005e0cf0d44d64bd76d68d03998ba6db5c4b5.cab for file POAF4M8NRNZL121o0DmYum21xLU= when file has not been previously added to the datastore
2019-12-04 14:45:59:645 916 9a4 DtaStor WARNING: Attempted to add URL http://download.windowsupdate.com/c/msdownload/update/software/secu/2019/10/windows8.1-kb4525243-x64_841624a268dfee78c7739a4eeccdf50b741ebeb3.msu for file hBYkomjf7njHc5pO7M31C3QevrM= when file has not been previously added to the datastore
2019-12-04 14:45:59:645 916 9a4 DtaStor WARNING: Attempted to add URL http://download.windowsupdate.com/d/msdownload/update/others/2019/11/30203376_93dc7b39f5cad76a0cea00a118084c34bd9a336c.cab for file k9x7OfXK12oM6gChGAhMNL2aM2w= when file has not been previously added to the datastore
2019-12-04 14:45:59:645 916 9a4 DtaStor WARNING: Attempted to add URL http://download.windowsupdate.com/c/msdownload/update/software/secu/2019/09/windows8.1-kb4514371-x64_7120ec6194dbc78101a5be0762b04fcd1553cdec.msu for file cSDsYZTbx4EBpb4HYrBPzRVTzew= when file has not been previously added to the datastore
2019-12-04 14:45:59:645 916 9a4 DtaStor WARNING: Attempted to add URL http://download.windowsupdate.com/d/msdownload/update/others/2019/11/30276925_c06feae3c8a48290048f73421bb23e48e5666ff6.cab for file wG/q48ikgpAEj3NCG7I+SOVmb/Y= when file has not been previously added to the datastore
2019-12-04 14:45:59:645 916 9a4 DtaStor WARNING: Attempted to add URL http://download.windowsupdate.com/c/msdownload/update/others/2019/11/30238241_a0225f6c8c4b90ad0469f0f4612983a79eeacaf4.cab for file oCJfbIxLkK0EafD0YSmDp57qyvQ= when file has not been previously added to the datastore
2019-12-04 14:45:59:645 916 9a4 DtaStor WARNING: Attempted to add URL http://download.windowsupdate.com/d/msdownload/update/software/updt/2019/11/windows8.1-kb4525252-x64_696b0978cfef62d04d071ec179c3b8c61e6fde6b.msu for file aWsJeM/vYtBNBx7BecO4xh5v3ms= when file has not been previously added to the datastore
2019-12-04 14:47:03:531 916 1c88 IdleTmr Incremented idle timer priority operation counter to 1
2019-12-04 14:47:03:531 1072 208c Misc =========== Logging initialized (build: 7.9.9600.17052, tz: +0800) ===========
2019-12-04 14:47:03:531 1072 208c Misc = Process: C:\Windows\Explorer.EXE
2019-12-04 14:47:03:531 1072 208c Misc = Module: C:\Windows\system32\wucltux.dll
2019-12-04 14:47:03:531 1072 208c CltUI FATAL: CNetworkCostChangeHandler::RegisterForCostChangeNotifications: CoCreateInstance failed with error 80004002
2019-12-04 14:47:03:531 1072 208c CltUI WARNING: RegisterNetworkCostChangeNotification: Error 80004002
2019-12-04 14:47:05:812 916 1c88 AU Triggering AU detection through DetectNow API
2019-12-04 14:47:05:812 916 1c88 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Pre-download notify} added to AU services list
2019-12-04 14:47:05:812 916 1c88 AU Piggybacking on an AU detection already in progress
2019-12-04 14:51:55:294 916 39c IdleTmr Decremented idle timer priority operation counter to 0
2019-12-04 15:07:04:454 916 21bc AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2019-12-04 15:07:04:454 916 21bc AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2019-12-04 15:07:13:079 916 948 IdleTmr Incremented idle timer priority operation counter to 1
2019-12-04 15:07:13:079 1072 231c Misc =========== Logging initialized (build: 7.9.9600.17052, tz: +0800) ===========
2019-12-04 15:07:13:079 1072 231c Misc = Process: C:\Windows\Explorer.EXE
2019-12-04 15:07:13:079 1072 231c Misc = Module: C:\Windows\system32\wucltux.dll
2019-12-04 15:07:13:079 1072 231c CltUI FATAL: CNetworkCostChangeHandler::RegisterForCostChangeNotifications: CoCreateInstance failed with error 80004002
2019-12-04 15:07:13:079 1072 231c CltUI WARNING: RegisterNetworkCostChangeNotification: Error 80004002
2019-12-04 15:07:16:188 916 948 IdleTmr Decremented idle timer priority operation counter to 0Wednesday, December 4, 2019 7:14 AM
Answers
-
1. Check your Internet speed
2. Check the communication status for Windows update servers below,
-
http://*.windowsupdate.microsoft.com
-
https://*.windowsupdate.microsoft.com
-
http://*.update.microsoft.com
-
https://*.update.microsoft.com
-
http://*.windowsupdate.com
-
http://*.download.windowsupdate.com
3. rename the Spupdsvc.exe file:
https://support.microsoft.com/en-sg/kb/958040
4. Reset windows update components:
https://support.microsoft.com/en-us/kb/971058
5. You can use below tool to do this easily,
https://gallery.technet.microsoft.com/scriptcenter/Reset-Windows-Update-Agent-d824badc
- Marked as answer by fitfit Monday, December 23, 2019 1:18 AM
Wednesday, December 4, 2019 8:58 AM -
Hi Fitfit,
Analyzing your logs, it looks like the update was checked and downloaded through Microsoft Update. For client-side update errors, first consider performing some basic checks based on this step: "Fix Windows Update errors". For Windows Server 2012 R2, please select Windows 8.1.
Reply back with the results would be happy to help.
Regards,
YicPlease remember to mark as answers if they help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.- Marked as answer by fitfit Monday, December 23, 2019 1:18 AM
Thursday, December 5, 2019 1:15 AM
All replies
-
1. Check your Internet speed
2. Check the communication status for Windows update servers below,
-
http://*.windowsupdate.microsoft.com
-
https://*.windowsupdate.microsoft.com
-
http://*.update.microsoft.com
-
https://*.update.microsoft.com
-
http://*.windowsupdate.com
-
http://*.download.windowsupdate.com
3. rename the Spupdsvc.exe file:
https://support.microsoft.com/en-sg/kb/958040
4. Reset windows update components:
https://support.microsoft.com/en-us/kb/971058
5. You can use below tool to do this easily,
https://gallery.technet.microsoft.com/scriptcenter/Reset-Windows-Update-Agent-d824badc
- Marked as answer by fitfit Monday, December 23, 2019 1:18 AM
Wednesday, December 4, 2019 8:58 AM -
Hi Fitfit,
Analyzing your logs, it looks like the update was checked and downloaded through Microsoft Update. For client-side update errors, first consider performing some basic checks based on this step: "Fix Windows Update errors". For Windows Server 2012 R2, please select Windows 8.1.
Reply back with the results would be happy to help.
Regards,
YicPlease remember to mark as answers if they help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.- Marked as answer by fitfit Monday, December 23, 2019 1:18 AM
Thursday, December 5, 2019 1:15 AM -
Hi!
Please attempt updating again and when it fails, go to your C:\Windows\Logs folder, find the CBS folder, copy it to your Desktop, zip it up and upload it to a filesharing service like Dropbox.
I will wait for your link.
Best regards.
Thursday, December 5, 2019 1:37 AM -
How to check is the following windows update serverMonday, December 9, 2019 1:33 AM
-
How to check is the following windows update server
Please consider nslookup or ping.
Regards,
YicPlease remember to mark as answers if they help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.Tuesday, December 10, 2019 2:34 AM -
Hi,
Any update is welcome here.
If the issue is resolved, share your solution or find the helpful response "Mark as Answer" to help other community members find the answer.
Thank you for your cooperation, as always.
Regards,
YicPlease remember to mark as answers if they help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.Friday, December 13, 2019 5:41 AM -
Hi Everyone,
Since this thread has not been updated for a long time, the following thread summary is provided for reference during subsequent follow-up.
- Issue Symptom
Windows Server 2012 R2 client update error, related error code 0x8024000b
- Possible Cause
1. Client Windows Update component issues.
2. The connection between the WSUS server and the MU site.
- Troubleshooting Steps so far
Client check and MU site connect check.
- Next Step
Waiting for test results.
YicPlease remember to mark as answers if they help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.Friday, December 20, 2019 7:21 AM - Issue Symptom