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Unexpected shutdowns in Windows7 RRS feed

  • Question

  • Error message in Eventviewer:

    Log Name:      System
    Source:        Microsoft-Windows-Kernel-Power
    Date:          13/06/2010 01:27:04
    Event ID:      41
    Task Category: (63)
    Level:         Critical
    Keywords:      (2)
    User:          SYSTEM
    Computer:      siv-VAIO
    Description:
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
        <EventID>41</EventID>
        <Version>2</Version>
        <Level>1</Level>
        <Task>63</Task>
        <Opcode>0</Opcode>
        <Keywords>0x8000000000000002</Keywords>
        <TimeCreated SystemTime="2010-06-12T23:27:04.654019600Z" />
        <EventRecordID>39542</EventRecordID>
        <Correlation />
        <Execution ProcessID="4" ThreadID="8" />
        <Channel>System</Channel>
        <Computer>siv-VAIO</Computer>
        <Security UserID="S-1-5-18" />
      </System>
      <EventData>
        <Data Name="BugcheckCode">10</Data>
        <Data Name="BugcheckParameter1">0x0</Data>
        <Data Name="BugcheckParameter2">0x2</Data>
        <Data Name="BugcheckParameter3">0x0</Data>
        <Data Name="BugcheckParameter4">0xfffff8000380a477</Data>
        <Data Name="SleepInProgress">false</Data>
        <Data Name="PowerButtonTimestamp">0</Data>
      </EventData>
    </Event>

    I have updated the bios and all the drivers.

    No Luck.

    Sony wants me to go back to factorysettings which will not be the solution as the system always gave me a warning about the Nvidia driver. When I tried to update the driver from the Nvisdia site they said this Sony Vaio has its own Nvidia drivers. I upgraded to the last known one. Seems to have got worse.

    I have the feeling it is related to the powersaving schemes, for when I put everythinh to Never it does not happen.

    As I see zillions of postings on the net about this I am sure it is a bug in the Windows 7 software.

    PLease can anybody give advise that does not mention upgrading drivers?

    Monday, June 14, 2010 2:17 PM

All replies

  • Hi,

    please read this kb article:

    http://support .microsoft.com/kb /2028504

    André


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Proposed as answer by Andre.Ziegler Saturday, June 19, 2010 5:16 PM
    Saturday, June 19, 2010 5:16 PM