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optiarc DVD RW AD-7530B ATA RRS feed

  • Question

  •  I have an acer aspire 5920g laptop (optiarc DVD RW AD-7530B ATA) dvd rom twill not work. (Code 39)
    When i first used it it worked ok but noticed a few days after it would not go. I have tryed deleting the driver and reinstalling it. I have also reinstalled vista back on. This however removes the dvd icon from the my computer folder so it cannot be clicked. I have no option to roll back this item. When removing the driver and restarting the laptop it comes up with the message failed.
    Wednesday, February 4, 2009 10:38 AM

Answers

  • Hi,

     

    Thank you for posting.

     

    Regarding this issue, please refer to the following Knowledge Base:

     

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista:

    http://support.microsoft.com/kb/929461/en-us

     

    Since the issue is related to the hardware, it is also recommend that you contact the manufacture of your DVD drive or computer for technical support.

     

    Hope this helps.

     

    Thanks.


    Nicholas Li - MSFT
    Thursday, February 5, 2009 8:58 AM
    Moderator